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VEVOR Handmatige worstvulmachine 5L Verticale worstvulmachine Vleesvuller met 2 snelheden (snel/langzaam), Robuuste roestvrijstalen vuller met 5 worstvulbuizen, Vleesvulling

Klantbeoordelingen voor VEVOR Handmatige worstvulmachine 5L Verticale worstvulmachine Vleesvuller met 2 snelheden (snel/langzaam), Robuuste roestvrijstalen vuller met 5 worstvulbuizen, Vleesvulling

5L Handmatig rechtopstaand

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Felipe Felipe
Cannot be properly cleaned, poor customer service
5L Handmatig rechtopstaand
Cannot be properly cleaned, poor customer service 1 Cannot be properly cleaned, poor customer service 1
I purchased a VEVOR sausage stuffer and discovered a serious issue with the pressure-release valve on the plunger plate. VEVOR’s own instruction manual clearly shows that this valve assembly should have a removable screw, washer, spring and valve cap, allowing it to be disassembled and cleaned after use. However, the valve on the machine I received has no screw whatsoever. It appears to be permanently attached to the plunger plate, making it impossible to remove and clean properly. Because this equipment is used with raw meat, being unable to clean inside and around the valve is a genuine hygiene concern. Meat residue could become trapped inside the mechanism, creating a potential place for bacterial growth. I contacted VEVOR and provided a detailed explanation, photographs of my valve and a photograph of their own manual. Their response was simply: “You can clean it by using a tool to remove the metal plate on top.” That response completely ignored the problem. There is no removable screw or accessible plate on my valve, which was the entire reason I contacted them. It was obvious that nobody had properly read my message or examined the photographs. Nearly two days after reporting the issue, I still have not received any meaningful assistance, proper cleaning instructions, a replacement plunger plate or a refund. I have asked VEVOR to either provide the correct replacement part or issue a full refund. The product I received does not match the assembly shown in VEVOR’s own manual, and the customer service has been extremely poor and dismissive. I cannot recommend this sausage stuffer while such a basic food-safety concern remains unresolved. I will update this review if VEVOR eventually provides a satisfactory solution.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vertaald uit Engels
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Danny Sydow Danny Sydow
Don't do business with this company.
5L Verticaal handmatig proces, ijzerpoedercoating
Don't do business with this company. 1 Don't do business with this company. 1 Don't do business with this company. 1
The item was received damaged. I notified them with pictures. They replied back the next day that I needed to take it out of the plastic wrap and take more pictures. I did that and received a replay back in a day or two. They offered me a credit or refund of $36, the item was unusable. Even if I wanted to mount it to a butcher block, it would have cost more than that, plus my time and work. I told them to issue a full refund. I retuned the item, it was delivered on 10/1/2026. I have still not received a refund, or notification it is even being processed. I guess I will have to turn it in as fraud. Don't do business with this company.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We are pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution.We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
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Pierre Dubois Pierre Dubois
Poussoir à saucisse
5L Handmatig rechtopstaand
J’ai pas reçus encore le poussoir à saucisse erreur. Je l attend toujours il est supposé arrivé le 22
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Bonjour ! Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter votre boîte de réception régulièrement.
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Vertaald uit Frans
Zie origineel
Lapointe Lapointe
Remplisseur saucisse
10L Handmatig rechtopstaand
Remplisseur saucisse 3
Le manche a cassé lors de la première utilisation qu’est-ce que je doit faire
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Vertaald uit Frans
Zie origineel
Faget Etienne Faget Etienne
Article endommagé
5L Verticaal handmatig proces, ijzerpoedercoating
Article endommagé  3 Article endommagé  3
Bonjour, suite à la réception du colis je tenais à vous informer que l'article est endommagé au niveau de son socle qui est voilé. On voit bien qu'il y a eu un choc, mais le carton n'est pas endommagé ni le polystyrène à l'intérieur. Ce doit donc être un défaut datant de la fabrication. Je vous joins quelques photos afin que vous puissiez voir les dommages, malheureusement ayant vraiment besoin de l'article je ne peux le renvoyer et vais donc le réparer moi-même...
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Vertaald uit Frans
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Emma Emma
Mrs
5L Handmatig rechtopstaand
This looked great, but the gear mechanism does not function straight out of the box. Not having much luck getting customer service to contact me to discuss options. Currently can’t use it for sausage day, feeling disappointed.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Vertaald uit Engels
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Dave Dave
Sausage stuffer
10L Handmatig rechtopstaand
Was not happy at all,
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Gábor Gábor
Magyarország, 7054 Tengelic
10L Handmatig rechtopstaand
Nem megfelelő, a kar kialakítása....
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Őszinte elnézésünket kérjük a termékünk által okozott kellemetlenségért. Teljes mértékben megértjük a használat közbeni meghibásodásból eredő esetleges frusztrációt. Elkötelezettek vagyunk a probléma mielőbbi megoldása iránt. E-mailben tájékoztatjuk a problémáról; kérjük, további információkért ellenőrizze postafiókját.
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Vertaald uit Hongaars
Zie origineel
Trevor Trevor
Cheap materials
5L Verticaal handmatig proces, ijzerpoedercoating
Cheap materials  1 Cheap materials  1 Cheap materials  1
Internal gear tooth broke with first use.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Gilles Lefever Gilles Lefever
Super slecht artikel
5L Verticaal handmatig proces, ijzerpoedercoating
Ik kan niet eens de inox tank niet uithalen om te vullen, ik heb mij bijna gesneden, service 0 geen antwoord geen hulp niets
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.

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