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VEVOR Telescopische snoeizaag 1,5-6,1 m Uitschuifbare snoeischaar, scherp stalen blad voor het snoeien van hoge takken, met lichtgewicht aluminiumlegering handvat en een chenilleborstel Stok snoeischaar Handleiding

Klantbeoordelingen voor VEVOR Telescopische snoeizaag 1,5-6,1 m Uitschuifbare snoeischaar, scherp stalen blad voor het snoeien van hoge takken, met lichtgewicht aluminiumlegering handvat en een chenilleborstel Stok snoeischaar Handleiding

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Robert Robert
Retired, 78 year old man, in spare time, occationally working with the saw at our country house
Stokzaag - Pro
When the saw is mounted to its maximum length, the long handle is not very steady; it feels weak, so sawing becomes therefore a little tricky. I bought the saw exclusively for reaching tree branches high over the ground.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Stephen Stephen
Mr
Stokzaag met schaarfunctie - Pro
When extended to the full the pole is heavy and has way too much flex in it . It bows considerably. The cutting head is sharp but made from thin metal and takes a long long time to cut a branch . I regret buying
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Antwoord van de klantenservice: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Daniel Daniel
President
Stokzaag - Pro
The pole is too flexible and it already cracked under its own weight. Also sharpness is not that good. Lost my money.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ihor Ihor
Vevor saw telescope
Stokzaag - Pro
I saw the description on the website and customer reviews and was impressed. Could this be what I was looking for? But it turned out to be a mistake. Each joint was poorly connected, with significant backlash. When cutting, it seemed like everything would just fly apart and fall on my head. I would definitely have returned it, but I gave it to my uncle in another country. So it will most likely end up in the rubbish bin.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Braxton Braxton
Pole saw
Stokzaag met schaarfunctie - Pro
Has tons of little pieces of fiberglass all over the poles I unpacked them and as you screw on each stick more fiberglass sheds off onto your hands not the most pleasant feeling in between your fingers but works well and does its job
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.
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neal neal
owner
absolutely the biggest pile of junk someone could purchase...garbage, sending it back asap. foam handle falls off, to thin and flimsy, cheap steel as it dents on small tree limbs, barely bolted on, holes didn't line up worth a shit...just overall garbage
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Adrian Adrian
Qualité médiocre
Stokzaag met schaarfunctie - Pro
Qualité médiocre  1 Qualité médiocre  1 Qualité médiocre  1 Qualité médiocre  1
La ficelle a lâché au bout de 10 coupes. La lame du sécateur se met de travers et finit complètement abîmée. Au bout d’une heure de travail l’ensemble sécateur s’est desserti de son support. Qualité de produit plus que médiocre et fini hors service à sa première utilisation. Une honte.
4 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre ticket concernant ce problème. Notre équipe d'assistance client assurera le suivi de votre problème sous 24 heures et continuera à vous aider jusqu'à ce que tous vos besoins soient résolus. Veuillez consulter régulièrement les réponses aux tickets et les notifications par e-mail.
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Glen Glen
Yes
Stokzaag met schaarfunctie - Pro
This company is a scamming piece of shit. They are chinese thieves and sell crap product. They do not follow their own warranty promisses and run a scam bot to deal with customers.
4 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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russell gibbs russell gibbs
Pretty pointless.
Stokzaag - Pro
I purchased the pole saw in good faith, believing that when the blade breaks or blunts, I would be able to easily purchase a new blade. That is not the case. Instead, VEVOR expects you to purchase a completely new setup, as they do not sell replacement blades. I've never heard of anything more ridiculous. I would go as far as calling it a scam. The poles themselves are reasonably made. But the blades are not, meaning they go blunt pretty quickly. Save yourself the money and invest in a silky fox. More money initially, but at least you can buy spare parts and the blades will outlive these ten times over. Saving money in the long run.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Jeff M Jeff M
Mr
Stokzaag - Pro
I never received this item.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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