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VEVOR Home Fragrance Air Machine, 950 ml Bluetooth Smart Cool Air Diffuser, 3000 vierkante voet waterloze etherische olie diffuser, staande aromatherapie-apparaat voor grote kamers, kantoren,

Klantbeoordelingen voor VEVOR Home Fragrance Air Machine, 950 ml Bluetooth Smart Cool Air Diffuser, 3000 vierkante voet waterloze etherische olie diffuser, staande aromatherapie-apparaat voor grote kamers, kantoren,

950 ml

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Not true Not true
Disappointing and Not Worth the Money
I had high hopes for the VEVOR Scent Air Machine, but unfortunately, it completely failed to function as advertised. First off, the machine is advertised as covering up to 3000 sq. ft, but I could barely smell anything even in a small room. I followed all the setup instructions, connected it via Bluetooth (which was glitchy and unreliable), and made sure I was using high-quality essential oils—but the scent output was almost non-existent. Despite its large 950ml (or 1000ml?) capacity, it seems like the diffuser just doesn’t do its job. It runs, lights up, and makes noise like it’s working, but there’s little to no fragrance dispersed in the air. I tried adjusting the settings, resetting the machine, and even moving it around the house, but nothing helped. You can feel the machine pump working, and not steam coming out, just air. There is no way this product covers 3000 sf as they claim. This is completely false. Also, they sell the diffuser and do not option to buy the scents from them. You pay over 100 dollars for a machine that comes incomplete. It is just like buying a car without tires. For something marketed as a "smart" aromatherapy machine, this feels like a major letdown. Especially at this price point, I expected much better performance. I’ve used cheaper diffusers that worked far more effectively than this. Avoid this product unless you want an expensive decorative piece that doesn’t do what it claims. Very disappointed.
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Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kenneth Wood Kenneth Wood
Mr
I never received it!!!
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Antwoord van de klantenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Kea Kea
Stopped working will not refund/replace
I purchased the machine on 5/21 and received it about a week later. On 5/27 it stopped diffusing. After trying everything I was instructed to I requested a return/refund. The company refused. They keep telling me they want to send out a pump but it has to be built and I will have to replace the pump. The warehouse is in another area and it needs to ship to another place. They still refuse a refund on the item and I still don’t have any replacement parts. When it worked it was amazing . The scent filled my whole home. I just hate that I have to deal with a product that lasted a couple days and a refusal to replace the item.
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Antwoord van de klantenservice: Dear valued customer, we’re grateful for your patience and cooperation. Our team is working around the clock to handle your concerns and is committed to finding a solution that satisfies you. Make it a point to check your ticket and email regularly to stay updated on the progress. For additional help or queries, feel free to contact us anytime.
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Anna Perugini Anna Perugini
Profuma ambiey
120 ml
L’apparecchio non ha soddisfatto le mie aspettative. Non eroga in modo sufficiente. Mi sembra dovuto al malfunzionamento dello strumento
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Antwoord van de klantenservice: Gentile cliente, grazie per aver portato le tue preoccupazioni alla nostra attenzione. Ci scusiamo sinceramente per qualsiasi inconveniente o frustrazione tu possa aver sperimentato. Per assisterti ulteriormente, ti consigliamo di visitare la nostra pagina "Contattaci" sul nostro sito Web, dove puoi contattare il nostro team dedicato all'assistenza post-vendita. https://www.vevor.it/pages/contact-us
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