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VEVOR Gasdrukreiniger, 3400 PSI 2,6 GPM, Gasaangedreven hogedrukreiniger met aluminium pomp, spuitpistool en verlengstuk, 5 snelkoppelingssproeiers, voor het reinigen van auto's en huizen

Klantbeoordelingen voor VEVOR Gasdrukreiniger, 3400 PSI 2,6 GPM, Gasaangedreven hogedrukreiniger met aluminium pomp, spuitpistool en verlengstuk, 5 snelkoppelingssproeiers, voor het reinigen van auto's en huizen

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Pierre Pierre
Do not puchase - Dead on arrival!
I used it twice and the engine would quit after 5 minutes. Fluid (gas or water) is mixing is the oil pan. I cannot pull the crank because of the build up of pressure in the piston. I want to return it. So far. I am getting the run around from Customer Service
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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4gpm pressure washer. 4gpm pressure washer.
Okay for the head ache.
I purchased this for around £400 on an offer , what a Bargin right ?! No, it come with problems I strongly believe were caused by the delivery guy (1 person not 2 as advertised or needed ) It was dropped and rolled infront of me let alone what happens behind closed doors. I assembled it and added oil and allowed to sit for a hour (as they do come with testing oil in as not all can be removed for transit ) On start-up it smoked as expected for 20 seconds then stopped , I allowed it to run for maybe a minute dry no hoses connected. Stopped it and left it maybe 20 minutes before connecting it up to the buffer tank but leaving the HP hose and gun of. Allowed to cycle for 5 mins , 20 mins cool down and repeated a few times for the heat cycle to kick in. Once done I added the hose and lance and as soon as I depressed the trigger the bang from the pump was horrid. I tried to back off the unloader valve making no difference. Fitted a new pump and it has been a great machine since. Vevor technical were a great help and sorted my issues promptly I will use them again for items needed as it was a great service and all be it good prices for products.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Vancouver Customer Vancouver Customer
Damaged unit, poor customer service
Damaged unit, poor customer service 1 Damaged unit, poor customer service 1
The pressure washer sent by Vevor was damaged. The motor mounts were completely crushed, which would have required significant force. I submitted the damage claim and was told I would be contacted within 48 hours. No one has contacted me. I chatted with Vevor - probably a bot - that told me to keep waiting for someone to contact me. I'm still waiting. I'll have to go buy another pressure washer and hope that Vevor will do the decent thing and refund the purchase. Remains to be seen.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chuck Chuck
Mr.
Mr. 1 Mr. 1 Mr. 1
Came damaged and have NOT heard back from VEVOR
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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LUCA PEZZOPANE LUCA PEZZOPANE
Oggetto danneggiato dalla fabbrica
Horizontaal 3500 PSI 10 L/min
Mi è arrivata danneggiata, ho scritto più volte e mandato immagini del danno ma nessuno si è preoccupato. Esperienza pessima. Avevo acquistato diverse cose su Vevor non comprero' più nulla.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Vertaald uit Italiaanse taal
Zie origineel
greg` greg`
buyer
Small engine for pressure washer and after using it once the engine is too tight to pull start and fells like it will seize up. The response from Vevor is nill. No response in over a week. Tried to attach a video of me trying to start it but it will not attach. Gee, I wonder why.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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LeAnne LeAnne
Owner
Do not buy this pressure washe. It arrived damaged and VEVOR has yet to refund or replace. I do not know how companies justify sending out damaged goods The pressure washer has a small hole on the very bottom which does not let it pressure
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tanner Tanner
Corum
Worst thing ever. Doesn't work. Tried everything. Customer service isnt helping getting me a replacement. Awful service.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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WINSTERSTEIN WINSTERSTEIN
Tres deçu
Horizontaal 3500 PSI 10 L/min
Il me fonctione pas et le service apres vente me sais meme pas donner suite au mail que vous envoye site a evite
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Vertaald uit Frans
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Evan pickering Evan pickering
Not worth it
I’ve bought a bunch of items from vevor, never been disappointed untill this 3600 PSI pressure washer I bought. The water pressure surges up and down. Won’t hold a constant pressure. Worked fine for about 4 uses. didn’t even run a full tank of gas through it yet. 😑
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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