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VEVOR Game Cart, 227 kg capaciteit, robuuste transportwagen, terreinwagen, opvouwbare wildtransportwagen met schokabsorberende banden, transportwagen voor jagen, vissen en wandelen

Klantbeoordelingen voor VEVOR Game Cart, 227 kg capaciteit, robuuste transportwagen, terreinwagen, opvouwbare wildtransportwagen met schokabsorberende banden, transportwagen voor jagen, vissen en wandelen

500 pond 4 wielen

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sshewell sshewell
HORRIBLE Customer Service
500 pond 4 wielen
Overall, the product is pretty decent. A customer service, however, was abysmal. I contacted them multiple times explaining that the lower piece did not fold properly, and the metal was catching on itself. I even sent them pictures and a video demonstrating how it was catching. The last suggestion they gave me was to put more force into it to see if I could make it fold. This would’ve effectively ruined the peace, and then if I reached out to them, they had told me that I did the damage myself. I don’t know if I’ve ever been more disappointed with the lack of customer service.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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James Lewis James Lewis
mr
500 pond 4 wielen
handle should have two bolts on each side instead of one on each side to keep it from folding on you
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Jason Brulte Jason Brulte
Mr
500 pond 4 wielen
Great idea poor design. No way this cart has a 500 pound capacity. 100 pounds of feed and the wheels are canted. Axles has a very loose fit in the frame. Works fine with light weight but poor craftsmanship on axle and sub par design. Copy of the Hawk crawler and you get what you pay for.
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jmwssmorgan Jmwssmorgan
missing parts - no customer service help
Ronde buisvorm 4 wielen
Package was missing all hardware so we can’t put it together. I immediately opened a support ticket. I was asked for a detailed list of missing items. I provided that. Then I was asked for photos of the packaging. I provided. Then pictures of parts we did receive. I provided. Then they asked for more pictures of the box. I sent more pictures. They said give them 2-3 days to review. It’s been a week and still no resolution. I continue to contact and they say “be patient”. So for $130 I have a useless piece if equipment . Avoid at all costs.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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