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VEVOR Hockeyvloer, 315 x 315 mm in elkaar grijpende multifunctionele vloertegels, 8 stuks, dansvloertegels, hockeytrainingsbord voor schieten, grijs en wit, 0,7 m²/doos

Klantbeoordelingen voor VEVOR Hockeyvloer, 315 x 315 mm in elkaar grijpende multifunctionele vloertegels, 8 stuks, dansvloertegels, hockeytrainingsbord voor schieten, grijs en wit, 0,7 m²/doos

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Vertaal alle recensies naar Nederlands
Vertaald
Zie origineel
Jacqueline Jacqueline
Need to return
Bruin - 52 St.
Not smooth. The space between the tiles were damaged
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Jeffrey G Jeffrey G
Program Director
Gray + White - 15 St.
These never came. Vevor took my money and never shipped this item.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Bastien Bastien
Inadapté pour le roller, et pour le hockey
Gray + White - 15 St.
Produit inadapté, les palets ne glisse pas les patins, eux, glissent beaucoup trop, ne convient pas du tout. Une déception immense.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
Vertaal de recensie naar Nederlands
Vertaald uit Frans
Zie origineel
Unhappy Customer! Unhappy Customer!
Worst customer service! Won't accept return for damage products
Bruin - 52 St.
I placed an order for a total of 3 boxes, with total qty. of 113 tiles. Two out of the 3 boxes arrived damaged with damages tiles inside. I submit a ticket a couple of days after I received the shipment, providing them with what was damaged and also attaching pictures but they ended up closing my ticket. I then opened another ticket, referencing the previous ticket # but it appears they do not have it in their system for some reason so they ended up asking me for the same information again. I then provided them with the same information then they came back and ask me to take a picture of the shipping labels. Not sure why they ask for this but I did. I took a picture and send it to them. They then closed my tickets again!!! Now I have to submit another ticket, referencing the other two that I had previously submitted. Then again, it appears to them as though I didn't submit anything, as if they can't pull up the two previous tickets. I then told them I needed to return their shipment ASAP and that I don't have time to submit multiple tickets. I then had to reach out to their customer online chat but it was also no help. They told me to submit a ticket (lol), they are a joke!!! After threatening to report them to the FTC or the Better Business Bureau, they then offer me 50USD for a $515 order, then they offer me 80USD after I said no. WHAT A JOKE. I'm in process of file a complaint to the FTC and BBB against them, unbelievable vendor!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel

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