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VEVOR elektrische opvouwbare rolstoel, 136 kg, medische scooter, actieradius van 21 km, elektrische rolstoel, e-rolstoel met draagbare zitting van 53 cm voor senioren en mensen met een beperking, gemakkelijk te vervoeren

Klantbeoordelingen voor VEVOR elektrische opvouwbare rolstoel, 136 kg, medische scooter, actieradius van 21 km, elektrische rolstoel, e-rolstoel met draagbare zitting van 53 cm voor senioren en mensen met een beperking, gemakkelijk te vervoeren

Niet verstelbaar - 20 inch - 300 lbs

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81 beoordelingen
Vertaal alle recensies naar Nederlands
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Milton Milton
So far, so good
My 93 year old mother has been using this power wheelchair for about two months. It is proving to be very effective in enhancing her mobility. Having never operated a joy stick in her life, initial attempts at driving the chair were awkward but she is getting the hang of it with practice and with the help of an Occupational Therapist. Even the lowest speed can be intimidating for her, but she is learning that she can go even slower by not pushing the joystick all the way forward. Getting into the chair via her rollator walker works well with the biggest challenge getting the footrest down from its raised position. The chair can be pushed easily when necessary by simply releasing the switches that are on the back of the wheels. When electric mode is engaged, the chair won't move at all which is perfect for embarking and disembarking. The voice is loud and sometimes annoying but the reverse warning is welcome as it lets anyone behind the user know that the chair is backing up. Chair purchase and delivery went smoothly, though I didn't get a text message as I thought I would and found the box in front of my mother's apartment door. Assembly was quick and fairly straight forward and the battery had been pre-charged which was convenient. The battery charger plug is conveniently located in the arm rest. Chair instructions are fairly clear but the position of the wheel switches works opposite to what is stated in the manual. The chair is very solid (aluminum) and folds up conveniently and easily when needed. Good sized wheels means getting over door sills and bumps is fairly smooth. The chair is solid enough that the user can remain in the chair while using the Access-a-Bus and doesn't have to transfer to a regular seat for the trip. That is a major convenience. The chair can be easily and effectively anchored to the Access-a-Bus floor with no additional modifications/anchors (e.g. Q-straps) needed. Two calls to customer service didn't really answer my question regarding return policy. If the chair wasn't satisfactory due to simple preference, it could be returned with the owner paying the shipping but there would also be a "restocking fee". No agents could explain just what and how much the restocking fee would be and I felt that there is a lack of transparency there (thus, 4 stars instead of 5). I worry about getting spare parts and where to service the chair as well. But the price is so cost effective compared to other units available in our area (prices start around $4000) that it is worth trying this one. So far the chair is measuring up very well.
1 mensen vonden dit nuttig
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Theodetank Theodetank
Dhr
Verstelbaar-17 inch-330 lbs
Goed verpakt. Snel geleverd (vanuit Frankrijk) Heel tevreden over de bestelling, ziet er goed uit. Jammer dat de uitgebreide uitvoering Engelstalig is (ik ben 83 jaar en de Engelse taal niet meer zo paraat), wat onder meer verwarring geeft bij de vertaling over de5 leds op de controller, wat dan weer te maken heeft met het opladen van de batterij.(1 led rood, 2 leds oranje geel en de andere 2 leds groen. Mijn gedachte is dat bij een opgeladen batterij alle 5 leds groen zouden moeten zijn
4 mensen vonden dit nuttig
George George
Mr
I love my new chair. Performs well and has no problem with my daily inclines. Has good speed and turns on a dime. One of the nicest things is that you can set the motors to "free wheel" and it is very easier to push than a wheelchair. I only wish I could purchase an extra battery for it. I travel a bit and would like to have a backup on charge. I tried customer service but never got an answer. Will try again.
8 mensen vonden dit nuttig
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
T T
Voice
Only had this chair a few days and everything is good but this thing talks when I turn it on and while using. I have no way to control how loud or to turn it off. It drives me crazy!
4 mensen vonden dit nuttig
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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Robert Harold KNAPMAN Robert Harold KNAPMAN
Vevor wheelchair
Arrived promptly and was essentially assembled already. Works fine and with a bit of practice, will be of great benefit to my 82 year old friend.
1 mensen vonden dit nuttig
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
birdiemanmw2 birdiemanmw2
issues
I got this wheelchair for my grandpa, however there are issues 1. The comfort is lacking for him. he's a larger person and finds the top bar uncomfortable and digs into the top of his back, even with the pad on it. also, the headrest is in a strange spot causing it to be too far back and useless. his posture is not great, but even for me, with excellent posture, i still find the headrest to be too far back. 2. he finds the power to be lacking. it's usable but going over bumps and small ledges around where he lives can feel unconfident. however, i do think this can still be a good wheelchair for someone who fits it well
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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mpeacock mpeacock
No instructions, No help from Customer Service
No instructions, No help from Customer Service 1
Arrived 2 days ago. Complete piece of junk. Cheap materials, no instructions for the several bags of nuts, bolts, washers and brackets. No brakes were with the chair, and the customer service is an absolute joke. Trying to return this thing! That seems to be a challenge as well!
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
mario.morales.magnolia mario.morales.magnolia
Need a refund or exchange
Sorry, to say this wheelchair didn't work with a fully charged battery we'll not engage to move.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Roy G Roy G
Poor Customer Service
The quality of the electric chair is good but the customer service isn't good. This wheelchair was advertised that the controls could be setup on either side. It came setup for the right hand. We needed it for the left hand. The bracket for the control was not universal to be used the same on either side. The setup on the left was not possible to be configured the same using that same bracket. Customer was no help. I contacted them twice and they did not address my problem and considered it solved when they did nothing. I ended up doing my own modification to solve the problem. Do not order this chair if want to control it from the left side. I hope nothing goes wrong with this chair as I suspect I will receive no help from their customer service
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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Marv Marv
retired
Will not turn left or right without going forward. Not good in tight spaces. I do not like the voice directions. "Reverse,use caution", "welcome to your wheel chair"etc. Is there any ay to disconnect this ? Is there a replacement control panel without this feature? Thanks Mar
4 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel

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