Klantbeoordelingen voor VEVOR Elektrische papiersnijder met hendel, max. snijbreedte 482,6 mm, max. snijdikte 80 mm, papiersnijmachine, 800 vel standaard kopieerpapier, papiersnijapparaat ±0,3 mm

We purchased this in mid-September and installed it a couple weeks ago. I would love to report it is great, except I can't. It won't power on. Off the pallet, out of the box, we have no power. We have replaced the outlet, ran the line back to the box to ensure it wasn't on our end. The unit simply won't work. Both my copy center technician and I have reported the issues. We have called and emailed a number of times, to no avail. No one seems to want to deal with this. I put in a return request yesterday, still no response (over 24 hrs ago). I purchased a warranty as well, which apparently doesn't mean squat, since no one will respond to me. I cannot say this enough - avoid purchasing from this company.

En si la máquina es buena, corta bien y funciona correctamente. El problema viene con lo recto (o no) del ángulo de corte: la mía corta torcido y por mucho que lo he intentado no hay manera de dejar en ángulo perfectamente recto la pata de empuje. Si almenos tuviera dos puntos de sujeción sería más sencillo. Al tener sólo uno central cada vez que aprietas un tornillo se tuerce del otro.

Worked until it didnt

This machine was shipped with a 110V cord attached but needs 220V. We had the electrician install 220V outlet. We can't use our machine and are wasting money sending work out to be cut. Service has been slow and through email. You send an email and get a formulaic response. Then a day later an email that reads in riddles: "Thank you for your inquiry. The department in charge has answered this: To connect to 220V electricity, not 110V. The motor of the 220V 60HZ motor must be 220V, 60HZ. Insufficient voltage of 110V will damage the motor. If you have any questions, please feel free to contact us." After asking for clarification, I received an email three days later telling me they would give me a solution. Then an email the next day telling me I would receive a replacement plug in 5-15 days. No offer to pay the electrician to replace it, no tracking number and no part received at this point. (It's been 22 days). Update: We purchased this in August. On Sept. 4 I first wrote about our issue. On Oct. 11 we finally had a solution and they refunded us $516. We then hired an electrician to replace. The operation of the machine has been rather intuitive, but we cannot switch from milimeters to inches and there is nothing on the internet to help with this.

Would like to write a review but unfortunately I never did receive it. I was sent a dough divider instead of a paper cutter. There was a slight hiccup with the refund but, it did go through. I will never purchase anything through this company again.

You have bounced me around too many customer service people. I have just initiated a credit card dispute and left Vevor bad reviews on all platforms. You screwed up on the machine and you should have fixed it but either way we'll get the refund, but I didn't want to go the CC dispute route. Too late to change though.