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VEVOR elektrische lier, 1000 kg, motorlier met 100 m draadloze en 4,2 m bekabelde afstandsbediening, 12 m hefhoogte met enkele kabel, enkele/dubbele hijsbanden, hijswerktuigen voor garage, magazijn, fabriek

Klantbeoordelingen voor VEVOR elektrische lier, 1000 kg, motorlier met 100 m draadloze en 4,2 m bekabelde afstandsbediening, 12 m hefhoogte met enkele kabel, enkele/dubbele hijsbanden, hijswerktuigen voor garage, magazijn, fabriek

997,9 kg Bedraad/Draadloos 1,60 m

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Vertaal alle recensies naar Nederlands
Vertaald
Zie origineel
rory12.rh rory12.rh
Nothing
Did not work right out of the box, motor was seized. Fix solution from Vevor, throw it in the garbage. Getting full refund
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
nolaguy nolaguy
does not work with associated boom bracket
Still not able to install/ use this. Hoist comes with 2 "U" brackets to connect it to the boom arm but the brackets are 42mm while the arm thickness is 52mm. I have brought this to the attention of Vevor CS but as of this writing I have received no follow up. UPDATE: FInally found a source of correct size "U" brackets (51 mm ID) and installed as directed. On first test I dropped the cable 20 ft and connected it to a 20# weight. I raised the weight to within 2 ft of the winch when the cable and drum stopped and refused to go further. I tried to reverse the winch but only heard the motor whine but the drum did not turn and cable did not move. I disconnected power and removed the weight , then re-connected power and tried again in both directions. I heard the motor engage but the drum and cable did not move. I am not impressed with Vevor products.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Mark Morningstar Mark Morningstar
Poor Customer Service
Received this hoist the first week in August. It did not work, would not travel in either direction more than an inch or so. Now after 28 emails back and forth with Vevor, the problem still has not been resolved. At first, they asked me to take and send in videos of the issue, I did, 3 times. They would email me back and say they could not open the video, but I could. The third time, I sent the video in 3 different formats. Every time I would respond to an email, withing the next day I would receive another email stating that if I did not respond, my ticket would be closed and marked as resolved. They then emailed me and asked me to open the equipment and check for damaged or loose wiring. I did as they asked and let them know everything looked good, but it had not changed a thing. The next time I heard from Vevor they offered me $51 refund for a hoist that they sell for $193.90, for my inconvenience. I explained that I still needed a working hoist so they responded back with an offer of $84 refund. I am now in the first week of September and guess what, I still have nothing. No replacement hoist, no full or partial refund, nothing. Vevor is obviously not the company I thought they were and, no surprise, they do not list a phone number you can call with any issues.
5 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
O.S. O.S.
Herr
997,9 kg Bedraad/Draadloos 1,60 m
Die Winde ist für den Preis OK. Ich habe sie bisher einmal genutzt.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
Vertaal de recensie naar Nederlands
Vertaald uit Duits
Zie origineel
VEVOR Palan Électrique, Charge Double Câble 1000 VEVOR Palan Électrique, Charge Double Câble 1000
VEVOR Palan Électrique, Charge Double Câble 1000 kg
997,9 kg Bedraad/Draadloos 1,60 m
Bonjour, La télécommande ne fonctionne pas à 100 % = Mauvaise qualité de fabrication de cette télécommande
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
Vertaal de recensie naar Nederlands
Vertaald uit Frans
Zie origineel
Charpy Charpy
Treuil 1 tonne
997,9 kg Bedraad/Draadloos 1,60 m
Manque de progressivité au démarrage et il aurait été bien de mettre un guide d’enroulement du câble. Sinon fonctionne très bien bonne qualité de fabrication
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
Vertaal de recensie naar Nederlands
Vertaald uit Frans
Zie origineel
Giuseppe Giuseppe
Titolare
598,8 kg Bedraad/Draadloos 1,60 m
Non funziona bene molto lento il cavo non idoneo si ingroviglia sostituito il cavo ed è migliorato
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
Vertaal de recensie naar Nederlands
Vertaald uit Italiaanse taal
Zie origineel
Gerry hargreaves Gerry hargreaves
Mechanic
Remote works good only problem was I was lifting 800 lbs on the single line and stopped half way up and it wouldn’t start back up . Had to lower it and start over .
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
D Bassi D Bassi
Review
Too slow
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
aaron aaron
Beverage Mfg.
This winch will NOT lift more than 900 lb. I made an attempt to return it but was told that I should be using it in "dual-line mode". Dual-line mode did work, but, according to this ad and the product specs., single-line mode should be able to do 1,100 lb. negative.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel

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