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VEVOR Elektrische Graanmolen Kruidenmolens 3 kW, Commerciële Maïsmolen met Trechter, Poedermachine met Verstelbare Sterkte, Zware Voermeel Graanmolen, Tarwemolen, Droge Molen

Klantbeoordelingen voor VEVOR Elektrische Graanmolen Kruidenmolens 3 kW, Commerciële Maïsmolen met Trechter, Poedermachine met Verstelbare Sterkte, Zware Voermeel Graanmolen, Tarwemolen, Droge Molen

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Christy Christy
Purchaser
Purchaser 1
Do not buy this grinder if you value peace of mind. It’s poorly designed and not user-friendly at all. I had trouble using and even assembling it. It arrived with rusty parts, and the return and refund process was a nightmare — it took weeks of back-and-forth communication, and I still didn’t receive a full refund. Overall, a frustrating and disappointing experience.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Jeruss Navarro Jeruss Navarro
Poor Product Quality and Customer Service
Received used product with poor product quality. Customer service is also not great with automated message stating someone will get back to me in 48 hours. It has been well over 48 hours and no one has responded. Not happy with product and lack of customer service. The impeller had a bunch of holes as if some drilled on it. The grinder had a high pitch metal to metal sound when rotating the dial past half way mark on more fine finish. Lastly, I kept trying to add picture to show quality defects but it is not letting me add as it needs to be a certain size.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Silly Company Silly Company
refused to accept back
bought this for the kitchen. It's the size of an airplane engine. Looked closer at the specifications surprised to see how heavy it was - could not take it out of the box. The picture has a quaint device on the kitchen counter. They refused to take it back?! still in the box. totally unused. Do not buy from this company.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ty Ty
Pos
It does not mill wheat to a fine powder like it says it does it spins to fast an create a vortex an blowed all the actual fine powder out the back of the machine do not recommend for making flour at all if your making corn meal it would be fine bc it only does course grinding
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Dudino Dudino
Me ne aspettavo meglio
Droog en nat
Sinceramente, me ne aspettavo molto di più, una farina ? tutto trane questa, la macchina reduce i grani in frammenti leggermente in due . Ma non è fatta per fare farine. Deluso
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Vertaald uit Italiaanse taal
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Mo Mo
Junk!
Droog en nat
What a piece of junk! The griding disc is was broken. Contacted support more than 2 weeks ago. No reply, no solution!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Vanille Vanille
Gérant
3000W
Fonctionne. Mais l'échauffement des meules pour obtenir une mouture fine est très problématique et suffisamment important pour dénaturer les produits fragiles. L'habillage inox du moulin est mal ajusté et produit un niveau de bruit élevé. Par ailleurs, habitant en Guadeloupe j'ai payé 2 fois la TVA sans que Vevor ne me réponde quant au remboursement de la TVA trop perçue
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Vertaald uit Frans
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Will Will
Don’t buy this
Buyer beware, my wife picked this out and was so excited to use it. The sound was so deafening that I could hear it in our driveway. She used it once and it coated our kitchen in a fine flour powder - in the picture it is on the stool, water filter, all the counters. We watched the video on the webpage that shows it running and the flour dropping straight into a small bowl. That video is totally inaccurate. To make it worse, Vevor asked that she run it again and take a video - once again our kitchen was coated in flour dust. Buyer beware!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Janet dominguez Janet dominguez
Terrible!!!!
The item does not grind, it gets stuck. It definitely does not get the job done. It does require you to stop right after starting it to scrape the sides and pull everything out. For the amount you pay it is absurd for it not to work. It is definitely not worth the trouble. Customer service only advises to keep looking at videos for “proper use”. Absolutely do not Buy this item!! I am sure there are better ones out there!!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Happy Holler Farms Happy Holler Farms
Mike
I liked it until the metal disc [millstone] cracked and broke under normal usage.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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