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VEVOR elektrische graanmolen, hogesnelheidskruidenmolen met 850 W, roestvrijstalen verpulveraar, voor droge granen, specerijen, muesli, koffie, maïs, peper, 163 x 135 x 345 mm

Klantbeoordelingen voor VEVOR elektrische graanmolen, hogesnelheidskruidenmolen met 850 W, roestvrijstalen verpulveraar, voor droge granen, specerijen, muesli, koffie, maïs, peper, 163 x 135 x 345 mm

900W

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Cr*** Cr***
Regiune or have it replaced
I purchased this grain mill, and after only two uses, it has stopped working. Its total operating time was less than 5 minutes. It ran for 3 minutes the first time, and the second time (two weeks later), I set it for 4 minutes, but it stopped after less than two and a half minutes. I used it only to grind rice. I would like to return the item for a refund or have it replaced. I can be contacted at 004 0745 083 640 or via email at negulescu.cristina28@gmail.com or negulescucristina@ymail.com.
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Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Camron Senior Camron Senior
A short shorts out and overheat
Doesn’t work properly
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sue P Sue P
Owner
Your customer service sucks! I tried to return the item so I could buy a larger one from you, but your team have been very inconsiderate by not responding and not allowing me to return the item. Will not be buying from you again!
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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PamT26 PamT26
Won't close to turn on
I can't get it to close which means it won't turn on, sometimes if two people try to close it will close but the food will be flying out of it into the air. I have tried to return for a refund but can't get a proper response.
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Antwoord van de klantenservice: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Alet Alet
Moulin electrique
1000 g Schommeltype
Dès que l on met la minuterie le moulin se met en action C est très dangereux ???
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Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Siri Siri
Stopped working after 2 secs
worked for few seconds with grinding noise saw few sparks and stopped working. I will not buy again
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Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ken Ken
DO NOT BUY
This unit seems great but does not work good at all. The motor is powerful but the overheating fuse trips after like 30 seconds. Then after the first overheat, it keeps tripping even faster 10-20 seconds. Makes using it a burden.
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Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Denis Denis
Évaluation
Beau look, élégant, mais chauffe beaucoup au niveau du moteur si l on le laisse fonctionner 1 mn...
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Antwoord van de klantenservice: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Toison Sylvie Toison Sylvie
Mme
Difficile de broyer des fèves de cacao ou des noisettes. Je m'attendais à ce que le broyage soit plus fin.
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Antwoord van de klantenservice: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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bob bob
retired
U can not fill it to high in the chamber . maybe only two cups or it will trip on over load . seems to mill wheat berries ok but the wire feeding the motor is so small and gets hot real fast. I don't expect this unit to last milling wheat berries.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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