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VEVOR Elektrische Graanmolen Hoge Snelheid Maïsmolen 2500g 3400W, Roestvrijstalen Pulverizer Machine voor Droge Granen Specerijen Granen Koffie Maïs Peper Draaibaar Type 24 x 23 x 39cm

Klantbeoordelingen voor VEVOR Elektrische Graanmolen Hoge Snelheid Maïsmolen 2500g 3400W, Roestvrijstalen Pulverizer Machine voor Droge Granen Specerijen Granen Koffie Maïs Peper Draaibaar Type 24 x 23 x 39cm

3600W

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Michael Leach Michael Leach
Owner
I will never purchased another Vevor product again. They sent it without an operation manual. When I contacted them for a manual. I got treated like a criminal. I had to prove that I purchased it from them. Then it was transferred to another department who then wanted videos of the product. Then it was transferred to yet another department who advised me they would consider my request. I never heard back even after repeated requests. All this just for an operation manual that they forgot to put in the box. A worthless company with zero support for the customer.
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Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Inderpal singh Inderpal singh
Mr
I would like to return it if possible.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Not the size as stated on Website Not the size as stated on Website
SMALLER - NOT THE SIZE AS DESCRIBED!
VERY DISPOINTED!!! Is NOT the SIZE as described on Website. I already have a grinder and thought I was getting a larger grinder. However when I received my order, the grinder I received was NOT the size as described as on the VEVOR website.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jagdeo singh Jagdeo singh
Poor quality
Used it once had a loud high pitch sound and quit working
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sandeep Singh Sandeep Singh
Business owner
I’m very disappointed with this experience. The equipment stopped working within a month of purchase, and I submitted a warranty repair request over a week ago with no response. I also tried reaching out through live chat and received the same lack of follow-up. If you’re manufacturing commercial kitchen equipment, timely support and repair service should be a priority. This level of service is unacceptable and needs serious improvement.
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Antwoord van de klantenservice: Dear Valued Customer,We apologize for any inconvenience this may have caused and appreciate your patience.We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Please be informed that a return label has already been sent to you via email, along with all relevant instructions. For further assistance, please visit our "Contact Us" page online, which you can find in the bottom navigation bar. You may submit a ticket there for any unresolved issues, and our after-sales team will work to resolve them as quickly as possible. Thank you for your understanding.
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Marco Marco
MO
This items is poorly assembled, I can smell metal when using it and also if seed I grind. Screws tightening upper part to motor are crooked, visible with dark material inside, very nasty. I would not recommend it. I have tried to return it before using it and was asked for pictures, photos so someone can call to fix it even though I explained the problem.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Worst Worst
Machine
Worst equipment
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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dicot dicot
Died after 3 uses
I got this to grind wheat for homemade bread. I ground no more than 2 cups of grain per use and it stopped working after the 3rd use.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dorothy Dorothy
Burnt Out
The grinder is really impressive in terms of speed. I could grind coffee and wheat in a fraction of the time ive needed with any other tool. Unfortunately the grinder burnt out after less than 10 uses in about a month and a half. I trouble shot it. Its dead. VERY disappointing.
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Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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franc franc
Do not buy!
I have bought this 2 times! Both times within a few times using it stopped working. Not happy. The first time I let customer service no my Grinder did not work, they were supposed to send me a part (never did). Stupidly, I ordered another one. Shame on me. Same thing happened with the new one. I have ordered multiple products with Vevor and this is the only one that I have had problems with.
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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