Klantbeoordelingen voor VEVOR Elektrische Graanmolen, 1000g Hoge Snelheid 3000W Commerciële Kruidenmolen RVS Pulverizer Machine voor Droge Granen, Specerijen, Ontbijtgranen, Koffie, Maïs, Peper, Draaibaar Type

Sparks flew, it smelled like it was burning, and the motor stopped working within days of when I purchased it. The timer doesn’t work either. I only loaded it half way. It was not an error on my part.. The electric smell from the motor permeated our whole place for 2 days. Customer service has yet to fix or replace it although I bought the service plan and this all occurred within 2 weeks of purchase. I keep getting emails from Vevor telling me to “be patient” and that it was sent to someone higher up. I purchased the same machine a couple of years ago and have not had trouble. Maybe they changed Chinese factories where it was made — I don’t know — but it hurt my small business. Customer service, when I did the initial online chat, couldn’t even tell me if it was safe to use or a fire hazard. I am very, very disappointed. I gave them my phone number and asked for a call back but never received one. I sent in the info they requested and when I did not hear from Vevor I recontacted the company and was told to send in the same info I had already sent in. They sadly get a grade of F.

El molino llegó defectuoso, el motor no funciona correctamente. Inmediatamente notifiqué al vendedor y nunca me dieron una respuesta. Solo replicaban la conversión que yo ponía en el chat para pedir una solución. Muy mala compra, el producto muy malo. Jamás recomendaría, ni volvería a comprar nada en VEVOR.

I am writing this review with real disappointment and frustration, because I honestly did not expect such an experience. VEVOR advertises a 30-day free return, but in my case this policy was only true on paper. From the very first use, the product showed behavior that made me uncomfortable from a safety perspective, including a visible electrical spark during startup. From the beginning, I contacted customer support only through messages and emails, clearly stating that I wanted to return the product. What followed was an extremely exhausting process: around 10 days of messaging, waiting, delayed responses, repeated requests for videos, and ultimately no real action toward processing the return. In the end, instead of accepting the return, I received a generic, copy-paste response claiming the behavior was “normal” and that I could use the machine “with confidence.” Given my personal concerns about safety, this response was very upsetting and disappointing. No return label was provided. No refund process was started. And at no point did I feel that my concerns were taken seriously. This review reflects my personal experience. Unfortunately, it did not match the return policy or level of customer care I expected, and because of this experience, I personally will not purchase from VEVOR again.

No lo recibí y no me dieron ninguna respuesta de donde está EL ENVIO LO CONTRRAARON USTEDES Y NO AE HACEN CARGO 😡😡😡😡

Item damaged on 1st use.. reported next day. cus rep took 15days to reply me to fix the problem yourself. After fight, i got half of the cost .. for one day use, i pd 50% cost.. Never recommend to anyone in the future.. Good bye to this company

Bonjour, J'ai commandé 2x ce broyeur à céréales il a plus d'un mois et je n'ai encore rien reçu.... Pourriez-vous m'informer de l'état de la commande ?

bonjour, ca fait 2 fois que j utilise et le moteur vien tres chaud et une poussiere de moteur sort et sali tout , je veut le retourner pour echanger pas tres content

The description says grain GRINDER, but its just an overpriced blender! AVOID

I have only recently purchased this item and i only made abouty 5 cups of flour and it stopped working . I am presently trying to either fix it or get reimbursed or a new one. Suzann

I received this item damaged. After WEEKS of emailing back and forth arguing with Vevor, I was finally promised a refund (I just wanted to return it). Never came. I will unfortunately have to take more time to dispute it with my credit card company.