Klantbeoordelingen voor VEVOR elektrische aanhangerkrik 2268 kg, elektrische steunpoot met een slag van 230-686 mm, steun voor camperaanhangers met slinger, beschermkap en LED-verlichting voor caravans, campers en motorhomes, 12 V DC met kabelboom.
2267.96 kg
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Junk
Regular Type
Didn't even last 6 months and it's broken. The switch literally fell apart.
4 mensen vonden dit nuttig
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Business owner
With Remote Control
It came packaged really good. Got it out of the box. The top rain cover was cracked. Pulled off my hand crank jack and installed this one and wouldn't work in the retract mode. It would only extend. After a few weeks going back and forth they finally decided to give ma a refund, only after they offered to give me $34 back. Then they offered to give me $68 back and keep the product. I said no, I want a full refund and you can have this junk back. They finally agreed
4 mensen vonden dit nuttig
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Owner
2267.96 kg
It’s the only thing I have purchased from Vevor that is a terrible product. I purchased one it did not work out of the box so they offered me half my money back or a new one so had no choice but to get a new one and guess what it did not work out of the box. So now I’m out of all my money and stuck with no electric trailer jack. Do not buy its junk.
0 mensen vonden dit nuttig
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Dead out of the box
2267.96 kg
Happy we tried it before we installed it! No light no up and no down... should have read and watched other reviews... do t but this!
1 mensen vonden dit nuttig
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Not worth the money cheap
Nice looking jack but goes up like a turtle not strong enough like they advertise will be asking for a refund
0 mensen vonden dit nuttig
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Not universal
Regular Type
This Jack does not fit every trailer. It does not align with my existing holes on my trailer. I let Vevor know, and they have pretty much ghosted me. It’s been 5 days, and all they say is we will look into it. What’s there to look into? I’ve asked for a return label, and I have not got one. So be advised. Extremely disappointed with the customer service.
0 mensen vonden dit nuttig
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Mr
Regular Type
My trailer jack arrived damaged in shipping. I submitted a damage report with photos immediately. The only follow-up I’ve had from Vevor was to request more photos of the shipping packaging which I submitted immediately. No further response in 4 days.
This is really poor customer support. Other companies would have a replacement on the way within a couple of days.
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Not rain friendly
Regular Type
Worked one day, I should have sent it back but I was going camping, it’s not waterproof, it don’t like moisture, it don’t like the change in climate and causes moisture in it. Switches shorted out. I have to use it manually.
0 mensen vonden dit nuttig
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Lacking Quality & Customer Service
Regular Type
I purchased recently for my RV to make things a little easier. Wired directly to battery terminal posts and boom, worked like a champ for 2 back to back weekend trips. 3rd trip and it stopped going up electrically and would only go down electrically, so here I am hand cranking again!! I reached out to customer service to explain and they said the need pictures and a better explanation before contacting a technician. I replied with details about the functionality and issues I am having and told them that any technician would be able to understand from my description. I have heard NOTHING back from them. I live chatted and they put me through to a real human via chat, he said they have escalated my issue and someone would reach out very soon. I explained that I was getting ready for another trip this weekend and would really like to have my Jack functioning. Well here I am hand cranking away again and still waiting to hear from someone in technical support. I personally wish I had just paid the extra $45 and bought one from Harbor Freight, at least this way I could have returned and installed another one by now!!! NOT A HAPPY CAMPER!!!
0 mensen vonden dit nuttig
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Broke day 1
1587.57 kg
Connected to trailer , never worked .
Unable to return .
Thrown in garbage
1 mensen vonden dit nuttig
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