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VEVOR Drankdispenser, 19 L Partydrankdispenser, Plastic Sapdispenser met Kraan en Deksel, IJsthee Limonade Sapwaterdispenser, voor Restaurants, Hotels, Feesten, 2-Pack

Klantbeoordelingen voor VEVOR Drankdispenser, 19 L Partydrankdispenser, Plastic Sapdispenser met Kraan en Deksel, IJsthee Limonade Sapwaterdispenser, voor Restaurants, Hotels, Feesten, 2-Pack

5 gallons 2 pakken

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OMS OMS
UTILISATION
CONFORME A LA DESCRIPTION SUR WEB LE SUPPORT DE CARAFE EN BOIS EST UN PEU LEGER ET MEME VISSE A FOND LE TREPIED MANQUE DE RIGIDITE IL FAUT TENIR LE ROBINET COMPLET POUR OUVRIR ET FERMER
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Antwoord van de klantenservice: Nous sommes vraiment désolés. Concernant vos problèmes de produit, veuillez contacter notre équipe après-vente par e-mail et fournir des photos ou des vidéos pertinentes. Notre équipe après-vente fera de notre mieux pour vous aider à résoudre les problèmes liés aux produits. Veuillez vous référer aux coordonnées dans le lien ci-dessous. https://www.vevor.fr/pages/contact-us
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Simeon Simeon
Owner
The spouts broke within the first hour of use. Poor quality
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Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Andrew Eisenberg Andrew Eisenberg
General manager
2 x 1,5 liter
Hey hey this was never delivered and the review email is the first one I have gotten
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Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mikhaela Stone Mikhaela Stone
Arrived broken and VEVOR is screwing me around on return/refund process
Arrived broken and VEVOR is screwing me around on return/refund process 1
This buying experience with VEVOR has been a nightmare. We ordered this product because the date it said it would be guaranteed to arrive by was before the event we needed it for… yet it arrived the week after the event. We then open it up to use for an upcoming event to realized that it’s cracked by where the lid hinge is and therefore won’t work to hold liquid and is a broken defective product. I reached out to VEVOR support with pictures of the damage and the situation and after a lot of back and forth and auto generated replies from support saying I’d get a response in 48 hours… I finally get a response back offering me a $20 refund to my original payment method. Is that a joke??? Genuinely not sure how a $20 refund is at all sufficient for a broken product that arrived too late for what we needed it for in the first place. Be careful about what you buy from here I guess, as they make the return/refund process so long and infuriating that they hope you just give up I assume. Really hoping someone actually makes this right, all I want is to send back the broken product and get my money back…
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Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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JG JG
Hard pass
Arrived damaged. Crack in glass container. Contacted merchant requesting refund. Was advised response in 2 days. Kept merchandise for a week, no response. Disposed of merchandise, will never buy anything from here again.
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Antwoord van de klantenservice: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Christina Doerfel Christina Doerfel
Leaks
I put it together as instructed, tightened super well and it still leaks. I personally am using it for oil and even that leaked. Water would be worse. Had to pull my oil out. Also don't like that it can't sit on a flat table. The spigot is too low.
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Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Olivia Olivia
Pas top
11L
Le produit Fuit des la première utilisation je ne recommande pas ce produit. Pas qualitatif . Qualité médiocre
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Antwoord van de klantenservice: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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FlipAppeal FlipAppeal
Arrived Broken
2x11 L
I purchase this and used it for a company event, the right was leaking. I reported it to Vevor who made the return process painful asking for evidence and a video. Through various correspondance, I finally gave up. Disappointing.
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Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Alexander Alexander
Bad experience
terrible. I didn't received the silicon base! But worst, Veror assistance, once I report that, ignore me with some kind of AI assistance. No comment
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Antwoord van de klantenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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