Klantbeoordelingen voor VEVOR Draagbare rolstoelhelling 3 m 363 kg Laadvermogen Antislip aluminium opvouwbare drempelhelling Opvouwbare rolstoelhelling voor scootmobiel Gehandicaptenhelling voor huis Trappen Deuren Stoepranden
304,80 cm 4,19 cm 3,05 m
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Avis
182,88 cm 4,19 cm 1,83 m
Bouge trop paraît pas solide
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Arrived too late and was wrong size
91,44 cm 4,19 cm 0,91 m
Do not buy this ramp! Do not buy anything from the Vevor website!
I bought this ramp because the Vevor website claimed that it would be delivered within a couple of days, and I was in a rush. It act took nearly a week to arrive. My contractor then told me that it was too short. I was reluctant to exchange it for a longer ramp from Vevor, since the 3ft ramp had taken too long to arrive. I got the below reply from Vevor customer service.
Spoiler alert: Vevor offered to refund $41 for a ramp that cost $120, and I would be responsible for shipping.
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Dear Customer,
Thank you for your new email, and we apologize for the inconvenience.
We do not recommend returns or exchanges. Because our warehouse which deals with after-sale services is very far from you, and there will be more problems when you return the goods, for example, the goods might be lost or broken because of the shipment. Therefore it is better that you keep it to reduce the losses. And if you want to return the goods, you still need to pay the shipping cost yourself, which will cause you to have more losses. Please check our Returns & Refunds Policy: https://www.vevor.ca/pages/return-policy
Please think again.
We can still offer 41 CAD part refund for you if you need it. Then maybe you could find other ways.
We ask for your understanding and we apologize for the inconvenience.
We hope to have your answers soon.
Best rega
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Contractor bd business owner
DO NOT BUY FROM THIS COMPANY!! THEY DO NOT FOLLOW THEIR RETURN POLICY AND MAKE UP ANY EXCUSE FOR YOU NOT TO RETURN. TERRIBLE CUSTOMER SERVICE AND IT WAS A TERRIBLE PRODUCT THAT WAS NOT SECURE AND WOBBLED A LOT!!!
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