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VEVOR digitale pakketweegschaal, 20/100 g, dubbele nauwkeurigheid, platformweegschaal tot 300 kg met hold/tarra-functie en lcd-display, voor pakketten, post, bagage, inclusief batterij en oplaadkabel

Klantbeoordelingen voor VEVOR digitale pakketweegschaal, 20/100 g, dubbele nauwkeurigheid, platformweegschaal tot 300 kg met hold/tarra-functie en lcd-display, voor pakketten, post, bagage, inclusief batterij en oplaadkabel

300 kg 20g
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Gebaseerd op 396 beoordelingen
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Robbie Quackenbush Robbie Quackenbush
Garbage malfunctioning and support horrific
Garbage malfunctioning and support horrific 1 Garbage malfunctioning and support horrific 1
I’m receiving the product the very next day opened it up and set it all up. Get an H on the screen to plug it in on a scale -40 have no idea how to reset it look it up contact support hours into this. Tell me how to reset and reset go back through again hours. Later I finally give up same results contact customer support. I keep in mind the extended warranty as well however, customer support mirror or fire or whatever email still result for a piece of garbage smelling Customer support can’t help me through email live support so I asked for a refund, but they gotta look at their support team and have them help me be is a joke. Their product is a joke. Their customer supported a joke and I bought it from them before not had a problem, but I seem to have a problem is trash. Their support is trash garbage I won’t buy from them again and if I do, I won’t be directly through them that’s for sure.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Matai Matai
Bad scaling report
Bad product, not giving the accurate results Nothing more to say Nothing more to say Nothing more to say
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Erica Erica
Ms.
BUYER BEWARE!! They say they will give you a full refund within 30 days of purchase, but it's very deceptive. When you say you don't want it or need it anymore, they only refund a small portion of the total purchase price. It needs to be damaged, otherwise you don't get a full refund. Will never buy from them again, nor would I recommend them.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Business Owner Business Owner
Scale Doesn't Work Correctly.
Reached out to support, tried all items suggested. Scale is still off by 20lbs. Never added batteries, but went to test with batteries and did not work. Customer support said battery corrosion, not sure how it could corrode with no batteries added. DO NOT RECOMMEND.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Cole Cole
Mechanic
Scale never worked accurately. Had a brand new bottle of refrigerant on it that weigh 13.6kg and scale would only read 6.72kg. When just brought the concern up was just brushed off that I wasn't using it correctly. Would not advise buying.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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