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VEVOR Dieselpomp, 12V DC, 8 GPM, 1/6 HP, stookoliepomp met automatische pistooluitschakeling, overbrengpomp, lange inlaat- en uitlaatslang voor benzine, diesel, kerosine, methanolmengsels

Klantbeoordelingen voor VEVOR Dieselpomp, 12V DC, 8 GPM, 1/6 HP, stookoliepomp met automatische pistooluitschakeling, overbrengpomp, lange inlaat- en uitlaatslang voor benzine, diesel, kerosine, methanolmengsels

30L/min Automatische sproeier

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Brett Brett
quit working after 1 month
30L/min Automatische sproeier
Was used to transfer gas into some power equipment, worked great for about 4 weeks then stopped working. Started return process with vevor and they replied that I should "clean the rust out of it and try it again". I wasn't expecting a pump that moves gas and is a month old to be rusted in place, but I took it apart anyways. Found the motor still spins when removed from the pump but the impeller is digging into the housing and can't spin freely. Send Vevor a pic and what I found now their suggestion is to "clean the blades and reassemble". So I'm not hopeful I'll ever get a return and am stuck in a loop of unhelpful advice.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Joshua Henrion Joshua Henrion
Overheats and shuts off
76 L/min Automatische sproeier
Overheats if used for a longer period of time fueling larger equipment and then shuts down. Switch also had a short in it and would shut off intermittently.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thanks for your feedback. We’re sorry for any trouble you’ve faced. Our after-sales team is available for fast help via our "Contact Us" page online. We truly appreciate your understanding.
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Jeremy Crowder Jeremy Crowder
Broke the first use
40 l/min Automatische sproeier
Broke the first use 1
The suction piping broke on the first use. I contacted Vevor customer service and have yet to receive a response.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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B.R. B.R.
Owner
76 L/min Automatische sproeier
Owner 1
Pump BROKE on FIRST use! Literally! Worked great for TWO minutes. I was excited about the purchase and then... Two minutes after I started flowing diesel fuel the pump started leaking and flow rate plummeted. Fuel was flowing from the weep hole indicating a blown seal. I contacted VEVOR and the very time consuming return process started. They required an actual video. I sent it. Then they required additional photos as back up. Eventually they did offer a return for money or a replacement. The return was littered with requirements such as original packaging, no oily parts etc. And the real kicker was they only gave 5 days for the return label to be used with a weekend in between. Communication is done all via email and has a severe lag time between email responses. I did fulfill all requirements but everyone should know that the return or replacement process is NOT easy... or quick. Shipping was terrible (FEDEX). Damaged box with huge tear in the side. Shipper also left the box nearly in the lane of travel on my road. Obviously bad shipping is on the shipping company but you should know they use FEDEX, which is pretty bad at what they do. I found it's not possible to call and discuss ANYTHING with VEVOR to let them know of these issues. I gave it one star rating because the return/refund process is bad, more like terrible and the product broke instantly... clearly if it had worked it would have been a good deal for the money. I guess you really do get what you pay for...
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Vertaald uit Engels
Zie origineel
Gary mccoy Gary mccoy
Owner
40 l/min Automatische sproeier
They double charged and double sent. Won’t make it easy to return. Never found what they said they sent
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re truly sorry, there may have been a mix-up with your order, and we understand how disappointing that can be. Rest assured, we’re will work to resolve this in a way that meets your needs. We’ve created a support ticket for your case, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your patience and understanding.
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Ormie Ormie
the boss
76 L/min Alleen pomp
Crap, used one season , then first time second season it over heats melts the wires , no support , did not blow a fuse
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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user user
sir
19 L/min Handmatige sproeier
This pump worked one time and failed on second fueling. I would appreciate a refund.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John K John K
Mr
19 L/min Handmatige sproeier
Spiral wire suction hose not inteded for this type of connection, hard to seal. Worse the outlet hose developed a bulge, suspect it is internally delaminating. Very disappointed
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Wally Wally
Owner
76 L/min Alleen pomp
Unfortunately it did not work. I am still waiting for a replacement
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ryan Coleman Ryan Coleman
Do Not Purchase Pump
76 L/min Automatische sproeier
I bought this pump to run a separate fuel tank I have for job sites while I was waiting for another Fill-Rite pump. It pumped about 70-100 gallons then sat for about 2 or 3 days then I went to pump again and nothing. Called and emailed them about the pump and all I could get after purchasing the warranty was a $30 voucher to spend again. They wont replace the pump nor refund me after sending them a video of the pump not working at all. Horrible customer service and the pump isn't worth the $200
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer, We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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