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VEVOR Diesel Luchtverwarmer 12-24V 5-8KW, Snel verwarmende luchtverwarmer met afstandsbediening en zwarte LCD-schakelaar en voorverwarmingsfunctie, geluidsarm, voor camper, vrachtwagen, boot, trailer

Klantbeoordelingen voor VEVOR Diesel Luchtverwarmer 12-24V 5-8KW, Snel verwarmende luchtverwarmer met afstandsbediening en zwarte LCD-schakelaar en voorverwarmingsfunctie, geluidsarm, voor camper, vrachtwagen, boot, trailer

Horizontaal type Nee 8KW-Rood
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Gebaseerd op 3420 beoordelingen
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Samuel alma diaz Samuel alma diaz
Me
Nee 8KW-Oranje
I bought five of these same heaters they are all malfunctioning with the same part vevor has lowered their price I'm pretty sure they know what's going on they're making it almost impossible for me to contact them they haven't contact me back yet I think it's a scam shame on you vivor
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Samuel alma diaz Samuel alma diaz
Me
Nee 8KW-Oranje
Do not buy these heaters I bought five of them they're all doing the same exact thing it's the control board it throws off three or four different codes after running it for a few days they have lowered the price on this I'm sure they know it's going on and I have tried to get into their returns and they will not contact me or let me contact them this is a scam I'm pretty sure shame on you vevor.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Kenneth Kenneth
Pissed off
Verticaal type Nee 8KW-Oranje
The heater you sent me a week ago has already quit working need to send it back and get another one along with the other two new ones I have to send back they're all junk every one of them either the heater sensor are going bad because the head is too hot one thing leads to another they're all drunk I have four of them I need to start sending them back get rid of the scrap metal out of my house rather have my money back ASAP this is my second time of wanting my money back don't need you to send me more scrap metal
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Elvissss Elvissss
Standkachel
Verticaal type Nee 8KW-Rood
Heel snel stuk
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hallo! Het spijt ons oprecht te horen dat u een teleurstellende ervaring heeft gehad met onze klantenservice en aftersales, en we nemen uw feedback serieus. Hartelijk dank dat u dit heeft laten weten – uw input is essentieel om ons te helpen dit te verbeteren en onze service te verbeteren. We hebben gemerkt dat het probleem dat u meldde, via e-mail is opgelost. We zijn blij dat uw probleem snel is aangepakt. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op.
Chris Trolli Chris Trolli
Owner
Horizontaal type Ja 8KW-Oranje
Electronic display quit working after first use
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Robert R Kelly jr Robert R Kelly jr
Heater
Horizontaal type Nee 8KW-Oranje
Use five times pump stopped working if I could I'd give it a zero 0 now I'm freezing my butt off , trying to figure out how to contact Vevor
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Never Again Never Again
Disappointed
Verticaal type Nee 8KW-Rood
After a month of waiting for it to never arrive. Customer service was horrible and of no help. It was excuse after excuse. This was my first and last time ever ordering anything from Vevor.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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lana lana
pel
Horizontaal type Nee 8KW-Oranje
I didn't get the Diesel Heater. Contact customer service and they need 48 hours to resolve the issue. It is more then 20 days I don't have any answer. Never going buy again.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jon Jon
Mr
Horizontaal type Ja 8KW-Oranje
Never got it!!! You lost it!!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Nathan Nathan
Vevor is junk. Skip these scammers
Verticaal type Nee 8KW-Oranje
Everything i ordered from here is falling apart within a few weeks. Customer support is the worst experience. Avoid these clowns.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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