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VEVOR Diesel Luchtverwarmer 12-24V 5-8KW, Snel verwarmende luchtverwarmer met afstandsbediening en vierkant digitaal kleurendisplay, geluidsarm, voor camper, vrachtwagen, boot, trailer

Klantbeoordelingen voor VEVOR Diesel Luchtverwarmer 12-24V 5-8KW, Snel verwarmende luchtverwarmer met afstandsbediening en vierkant digitaal kleurendisplay, geluidsarm, voor camper, vrachtwagen, boot, trailer

Horizontaal type Nee 8KW-Oranje

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Gary Gary
Owner
Horizontaal type Ja 8KW-Oranje
I have Two heaters a thin tall and short thick one and the thin tall one heats much better. This one I would not buy again being it doesn't heat as good as the thin tall one and both are 8KW heaters. Not a Happy buyer
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Zan Hamilton Zan Hamilton
Mr
Horizontaal type Nee 8KW-Oranje
Well my first one quit and I wanted a little bit bigger one anyway got this one hooked it up turned it on it'll talk to you will not light up will not fire up All it'll say is failed start up 10 times
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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William Holloway William Holloway
Owner
Verticaal type Nee 8KW-Oranje
I was very disappointed by this heater. It worked perfectly for 1 use overnight. The next day it shut down after 10 minutes with an over temp warning. I contacted vevor support with the E-05 code and a detailed description of what happened. I then had to go out in the cold and take a video for them so I could prove it did what I said. I could understand if I wanted a refund but I just wanted a replacement. After watching the video they determined it was the temperature sensor. They are sending a replacement sensor which will take possibly 2-3 weeks to arrive possibly longer due to its around Christmas. Then I have to disassemble the heater and replace the sensor. In my opinion I shouldn't have to replace the sensor. I was sold a product that failed after 8 hours of use. I should have been offer a replacement unit. Not just the part that I now have to replace myself. I will be sticking to other brands from here out. Even if they are a bit more expensive.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jacob vanness Jacob vanness
Dead on arrival
Horizontaal type Nee 8KW-Oranje
I ordered a second heater for my tiny home after fully seating up the machine it won’t power on I contacted customer support and have been getting the run around on a replacement heater
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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b b
owner
Verticaal type Nee 8KW-Rood
Quit wont relite
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sean Penniman Sean Penniman
Diesel heater
Verticaal type Nee 8KW-Oranje
Not impressed, the design of air tube and exhaust are poor need to separate
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Charles Runyon Charles Runyon
Work
Horizontaal type Nee 8KW-Oranje
I never did receive it.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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John John
Heater won’t start up
Verticaal type Nee 8KW-Oranje
Worked with it for about 2 hours and it will not heat went through all the steps but looks like I have a defective unit.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kate Macleod Kate Macleod
Mrs
Verticaal type Ja 8KW-Oranje
Didn’t even last a winter season Please ppl Save your money up and buy a decent one if you need one for the winter this one won’t last 6 months
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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johhnyx johhnyx
Ran OK for a few months then blower started screeching
Ja 8KW-Oranje
Had to turn it off, blower started making horrendous noise like it was about to lock up. Could be very dangerous!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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