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VEVOR 5-8KW dieselverwarming 12 V/24 V alles-in-één dieselluchtverwarmer met Bluetooth-app, afstandsbediening, display en CO-alarm, snelle verwarming, horizontale draagbare horizontale dieselverwarming

Klantbeoordelingen voor VEVOR 5-8KW dieselverwarming 12 V/24 V alles-in-één dieselluchtverwarmer met Bluetooth-app, afstandsbediening, display en CO-alarm, snelle verwarming, horizontale draagbare horizontale dieselverwarming

Horizontaal type JA 8KW-Camouflagekleur

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Lester Lester
Never showed
Never buy from the web site it's a joke along with customer service and ill get a email after this review. We are so sry 😞 piss off
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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david david
Vevor diesel heater
I have had this unit for over a month now and cant even use it nor did I know that the exhaust / intake and fuel line are all right next to each other but thats not even the bad part thier is fuel leaking from the burner area and dripping on to the intake which is next to the hot exhaust. I paid 150 dollars for the unit and vevor offered me 38 dollar return... un acceptable I want a full return or replaced with a unit that the exhaust comes out the side where it should be vented to..
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Marc Blake Marc Blake
Worst customer service
Brand new heater, doesn't work out of the box. Wait 3 weeks for a new fuel pump, new fuel pump doesn't fix the problem. 5 weeks all I get from customer service is wait 24-48 hours for a reply. 2 days wait on EVERY reply. 5 weeks and I still don't have a working heater or a resolution in sight.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Shawn Shawn
Lost in transit
Ordred this item but never received it. Had to get a refund after 3 weeks of no progess half way through the shipping. Had to settle for another style but not what i wanted. I did receive a refund. But had to ask for the warranty refund as well.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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diana diana
kapot geleverd
Verticaal type JA 8KW-Zwart
apparaat is kapot geleverd display krijgt wel stroom maar werkt niet, klantenservice reageert niet en je krijgt een standard mail dat er met 48 uur een reactie volgt en dan is het stil.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
Unhappy customer Unhappy customer
8kw
The biggest P.o.s I have ever bought
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Bryce Bryce
Diesel heater
I bought this diesel heater and upon assembling and setting it up was unable to get it to run or heat up. Multiple error codes. Customer service sent me a link explaining the error code. I have made multiple attempts to return the item within the 30 day return period and customer service is being very uncooperative. I am not satisfied with Vevor's customer service and I will purchase a diesel heater from a different manufacturer.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Berthiaume Gagnon Berthiaume Gagnon
Chauffage Vevor 8 KW
J'ai jamais reçu mon colis j'ai dû me retirer de cette achat là dernière fois un circulateur à eau chaude 1 mois et demi de délais de livraison. UPS au Saguenay Lac-St-Jean c'est pas terrible comme livraison.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Cher client, nous vous prions de bien vouloir accepter nos excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et en informerons notre partenaire logistique afin d'optimiser le processus. Si vous avez besoin d'aide ou si vous avez d'autres questions, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous aider et nous souhaitons vous garantir une entière satisfaction. Veuillez vous rendre sur notre page « Nous contacter » en ligne, accessible via la barre de navigation en bas de page. Vous pourrez alors y soumettre une demande d'assistance ; notre équipe vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Nous vous remercions de votre compréhension.
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Travis Travis
Owner
Not good. The description was a little bit misleading. None of the buttons function the way the booklet says they do. Can't get it paired to my phone. Technical assistance is impossible to find. I can't even figure out how to return it. This was my first purchase from vevor and possibly my last!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Leon J McDonald Leon J McDonald
Not sure
I haven't owed the products I've bought long enough can't give a good review on them till I've used them enough for 6/12 months then ask me what I think as for this heater it works but the blower tube won't stay on or go over the port so over all a 2 as of now.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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