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VEVOR 5-8KW dieselverwarming 12 V/24 V alles-in-één dieselluchtverwarmer met Bluetooth-app, afstandsbediening, display en CO-alarm, snelle verwarming, horizontale draagbare horizontale dieselverwarming

Klantbeoordelingen voor VEVOR 5-8KW dieselverwarming 12 V/24 V alles-in-één dieselluchtverwarmer met Bluetooth-app, afstandsbediening, display en CO-alarm, snelle verwarming, horizontale draagbare horizontale dieselverwarming

Horizontaal type JA 8KW-Camouflagekleur

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Raymond Raymond
Monsieur
Horizontaal type JA 8KW-Camouflagekleur
Bon design homogène , mais malheureusement beaucoup beaucoup trop bruyant au niveau de sa pompe d’alimentation : claquement / ne peut être utilisé en intérieur dans un véhicule aménagé et en extérieur bruit trop important si il y a des voisins avec risque de brûlure et d’incendie à cause d’une ligne d’échappement dont sa température est beaucoup trop élevée malgré sa protection …
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Antwoord van de klantenservice: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Vertaald uit Frans
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Sari Sari
Autotallilämmittäjä
Verticaal type JA 8KW-Zwart
Käyttöohjeet puutteelliset, laitteen napit eivät toimi ohjeen mukaisesti. Bluetooth ei yhdistä eikä lämmittimen ohjaus puhelimella toimi. Useat ominaisuudet eivät toimi muuten kuin applikaatiolla, ilman bluetooth-yhteyttä appi ei kuitenkaan toimi. Sovellus vaikuttaisi helppokäyttöiseltä, jos sillä vain saisi laitteeseen yhteyden.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Pahoittelemme tuotteemme aiheuttamaa haittaa. Ymmärrämme täysin turhautumisen, jota käytön aikana ilmenevä toimintahäiriö voi aiheuttaa. Pyrimme ratkaisemaan asian viipymättä. Lähetämme sinulle sähköpostitse päivityksen ongelmastasi. Ole hyvä ja tarkista sähköpostisi lisätietojen varalta.
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Vertaald uit Fins
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Dwayne Dwayne
Fuel Tank Cap
Fuel tank / cap threads stripped first time I tried tightening the cover on. Garbage 🗑️
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Vertaald uit Engels
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JohnP JohnP
The exhaust tube installation difficulty
My second heater from Vevor. Same problem. The exhaust flexible tubing is very difficult to instal because there just isn’t enough clearance room underneath the unit to bend the tube sideways. I will have to raise the unit somehow in order to gain more room underneath the unit and be able to safely bend the exhaust tubbing sideways. Very annoying to needing to modify it before you can actually use it.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Vertaald uit Engels
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Dale Dale
Mr.
Instructions are lacking. Manual oiling operation states "In shutdown state, press "up" or "down" simultaneously for 2 seconds to manually control the oil pump". Doing so gets no result. No indication of oil pump working. No sound. No schematic/drawing showing location of oil pump. App not available for Android w/ CalyxOS Any periodic maintenance required? Otherwise, I'm impressed. Very efficient.
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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vertaald uit Engels
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Steven Steven
Diesel heater
Having a bit of trouble kept on turning off getting error e-10 and the top cap leaks when you move the heater
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Ferreira Ferreira
Sir
Item works ok. I just opened it.lets see how the first tank goes. It appears to be a used item. I paid for a new item and got what appears to be used. not happy about that but unfortunately waited to long to open the box to check. I didnt think I had to because I was under the believe that I was getting a new item.
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Vertaald uit Engels
Zie origineel
Tom Tom
Mr
First one delivered no power supply Second one delivered power supply didn’t work On the first one the oil pump quit working after a month
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Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Vertaald uit Engels
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Dan Dan
Not really satisfied
Unit was not working, fuel pump and intake fuel line damage...New pump was received after 3 weeks but not the hose... Lucky I have some skills and tools to repair it... It works well now, but not strong enough for my big shop...Good I guess for a smaller space, camp trailer, tent, truck cabine... Intake an exhaust are underneath need a stand to install, and the exhaust pipe should be longer...
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Vertaald uit Engels
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AbeausO AbeausO
Abgase
Verticaal type JA 8KW-Zwart
Abgase strömen immer in den Heizraum. Die Anschlüsse der Abgasleitung sind so gut wie nicht dicht zu bekommen. Somit strömt stetig Abgas in den Raum, den man beheizen will. Auch der Anschluss selber ist sehr ungünstig, da er direkt unter dem Gerät sitzt und ein 90° Bogen wäre hier hilfreich. Das gleiche Bild für die Ansaugung der Frischluft.
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Antwoord van de klantenservice: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Vertaald uit Duits
Zie origineel

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