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VEVOR Diesel Luchtverwarmer 5-8KW DC 12 V/24 V Draagbare Standkachel (Alles-in-één) met Afstandsbediening en LCD-scherm, Laag Geluidsniveau, 4 L Brandstoftank voor Vrachtwagens Campers

Klantbeoordelingen voor VEVOR Diesel Luchtverwarmer 5-8KW DC 12 V/24 V Draagbare Standkachel (Alles-in-één) met Afstandsbediening en LCD-scherm, Laag Geluidsniveau, 4 L Brandstoftank voor Vrachtwagens Campers

Type koffer Nee 8KW-Oranje

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Tim Tim
Missing parts
Item came missing multiple parts and has a leaking fuel tank Contacted customer service and they make you jump through hoops. They said they were sending a replacement item but a month later still haven't received the item. No shipping update.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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David David
Transportation
Buying from Vevor has been one of the worst buying experiences I've ever had. The machine sounds great however. ** Its our opinion that its a pile of plastic. Its true, you get what you pay for. ** The company says you have a 30 day return policy, that's a joke. They will waist you time and play email tag putting you though hoops without honoring there return. It has just become not worth the effort. ** The instructions are unclear or the machine doesn't work. ** BEWARE **
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Joe Joe
Diesel heater
Would not recommend it doesn't heat even a small room in my camper I tried to return it and still haven't received anything back from vevor I buy alot off here but don't recommend this product at all 1 star rating
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Richard oze Richard oze
My money wasted
Very unhappy with the performance of this device misled in the selling process once again very unhappy with the performance
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Keith  Caldwell Keith Caldwell
Owner
Machine does not work it keeps giving off of error code of E 04
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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David  Thornton David Thornton
Heater
The unit didn't work
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Disaster Dave Disaster Dave
Poor quality control
I had to take the unit apart to get the thermal wrap around the exhaust. It was bunched up on a small section of the exhaust. When I removed the cover I noticed the fuel line was pressed against the bare exhaust pipe, which likely would have caused a fire and had to move it. One of the terminals at the plug for the power supply was not even crimped on the wire and it was hanging loose. If I would have been unable to repair it the unit would not have powered on.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Zig Zag Zig Zag
Now Owner
I have yet to used it but Eric on "Simple Living Alaska" sure has and that is good enough foe me. Right now I have Eighty Eleven things ahead of trying it out. One thing you really need to work on though is how to get the heat into say a vehicle window. Seems you need an extended 1" tall and maybe 12" wide exhaust that can be placed in a window and held in with the window. The remaining gap can easily be ragged close. Looks Professional.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Manny Manny
Diesel heater
Had a minor leak under the tank connection. The adapter eas dead out the box. Thankfully I had one from my old heater.Ran it and all the sudden fuel leaking out of everywhere. Pouring everywhere. I don’t know if the one I got was defective or the whole design is faulty. Waiting to hear from customer service if I get my replacement and when
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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A Smith A Smith
Wrong Item delivered
I received the complete wrong item
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Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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