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VEVOR Diesel Luchtverwarmer 5-8KW DC 12 V/24 V Draagbare Standkachel (Alles-in-één) met afstandsbediening en LCD-scherm, Laag geluidsniveau, 4,5 L Brandstoftank voor Vrachtwagens en Campers

Klantbeoordelingen voor VEVOR Diesel Luchtverwarmer 5-8KW DC 12 V/24 V Draagbare Standkachel (Alles-in-één) met afstandsbediening en LCD-scherm, Laag geluidsniveau, 4,5 L Brandstoftank voor Vrachtwagens en Campers

Koffertype NEE 8KW-Zwart

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David  Thornton David Thornton
Heater
The unit didn't work
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Disaster Dave Disaster Dave
Poor quality control
I had to take the unit apart to get the thermal wrap around the exhaust. It was bunched up on a small section of the exhaust. When I removed the cover I noticed the fuel line was pressed against the bare exhaust pipe, which likely would have caused a fire and had to move it. One of the terminals at the plug for the power supply was not even crimped on the wire and it was hanging loose. If I would have been unable to repair it the unit would not have powered on.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Zig Zag Zig Zag
Now Owner
I have yet to used it but Eric on "Simple Living Alaska" sure has and that is good enough foe me. Right now I have Eighty Eleven things ahead of trying it out. One thing you really need to work on though is how to get the heat into say a vehicle window. Seems you need an extended 1" tall and maybe 12" wide exhaust that can be placed in a window and held in with the window. The remaining gap can easily be ragged close. Looks Professional.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Manny Manny
Diesel heater
Had a minor leak under the tank connection. The adapter eas dead out the box. Thankfully I had one from my old heater.Ran it and all the sudden fuel leaking out of everywhere. Pouring everywhere. I don’t know if the one I got was defective or the whole design is faulty. Waiting to hear from customer service if I get my replacement and when
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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A Smith A Smith
Wrong Item delivered
I received the complete wrong item
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Erwin Erwin
Disappointed with Quality Control
Just opened my new Vector portable diesel heater and found the fuel pump line not even connected. It’s clear there was no quality assurance before packing and shipping. Very disappointing to see such poor attention to detail right out of the box. Hopefully, the company improves their inspection process before sending products out.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Diesel heater Diesel heater
Not working
I can not get it running says fuel pump disconnected
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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