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VEVOR Diesel Luchtverwarmer 5-8KW DC 12 V/24 V Draagbare Standkachel (Alles-in-één) met afstandsbediening en LCD-scherm, Laag geluidsniveau, 4,5 L Brandstoftank voor Vrachtwagens en Campers

Klantbeoordelingen voor VEVOR Diesel Luchtverwarmer 5-8KW DC 12 V/24 V Draagbare Standkachel (Alles-in-één) met afstandsbediening en LCD-scherm, Laag geluidsniveau, 4,5 L Brandstoftank voor Vrachtwagens en Campers

Type koffer Nee 8KW-Zwart

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Ralph Bronson Ralph Bronson
Mr
Not happy only had my heater for a couple weeks and the fuel pump went I have been trying everything to get ahold of someone to get the parts or have it serviced under my extended warranty but to no avail can't reach anyone wtf terrible customer service all I want is a damn fuel pump so I don't freeze I have bought 3 heaters from vevor directly wtf can someone help me
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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No Power to unit No Power to unit
They are really trying but still no luck
They are really trying but still no luck 1 They are really trying but still no luck 1 They are really trying but still no luck 1 They are really trying but still no luck 1 They are really trying but still no luck 1
Order # 25112000944218093955 No power to the unit. Walking though troubleshooting process for days. Have called, emailed and sent pics Request #2908900 - This is supposedly an amazing heater -- cant wait to test it out.. Paid extra for external tank - but for now Its completely not functional until we figure out the short... Not a happy camper today out here in the cold.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Max Max
Mr
Heater was working great then the fan quit working now I am trying to get parts to get it working it needs a new fan controller the fan controller also controls the operation of the heater working with warrant department for parts
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Steve Wurtz Steve Wurtz
President/Ceo
This unit ran when first installed, however haven’t been able to get it started again. Very frustrating trying to get help This unit was my second purchase, so I’m very disappointed in its performance
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jimmy shorter Jimmy shorter
Mr
Junk heater quit working took apart to clean everything that is supposed to be clean and still doesn’t work
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dominic Kael Dominic Kael
Failed after 6 weeks of use
I purchased the Vevor heater expecting reliable and consistent warmth, but my experience has been extremely frustrating. The unit often fails to ignite or maintain heat, the temperature fluctuates unpredictably, and the thermostat offers little to no regulation. Build quality feels cheap, with rattling parts and misaligned components, making the heater unreliable even in a small space. What made matters worse was the complete lack of effective customer support. Emails and service tickets went unanswered or offered generic, unhelpful advice. The manual is minimal and doesn’t cover troubleshooting beyond the basics. For a product at this price, I expected either a functional unit or real support — I received neither. I cannot recommend this heater.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Charlotte Charlotte
Disappointed
For a VIVO suitcase diesel heater on January 26 and it was shipped out within a couple of days and it’s been sitting in New Jersey for over a week and the last location is at the terminal just miles from the delivery point and it’s been there four days and I still haven’t gotten my order. I am so disappointed in this company’s delivery service. I wouldn’t even give them one star . I just pray that when this unit comes I don’t have to send it back. I hope that it works. I’ve been looking so forward to it in this cold northeastern weather what a joke this company has become they gave me a $20 refund for my inconvenience which is far from enough.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vish Vish
T
Never received the item. Tracking says it is delivered but never got it. Still waiting for a refund.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Tim Tim
Not working after one use.
Started one time and did not work again. Being asked to provide a video of the machine not working vs just giving me a replacment.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Tim Tim
Missing parts
Item came missing multiple parts and has a leaking fuel tank Contacted customer service and they make you jump through hoops. They said they were sending a replacement item but a month later still haven't received the item. No shipping update.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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