Klantbeoordelingen voor VEVOR Diesel Luchtverwarmer 5-8KW DC 12 V/24 V Draagbare Standkachel (Alles-in-één) met afstandsbediening en LCD-scherm, Laag geluidsniveau, 4,5 L Brandstoftank voor Vrachtwagens en Campers
Type koffer Nee 8KW-Zwart
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Mr
Not happy only had my heater for a couple weeks and the fuel pump went I have been trying everything to get ahold of someone to get the parts or have it serviced under my extended warranty but to no avail can't reach anyone wtf terrible customer service all I want is a damn fuel pump so I don't freeze I have bought 3 heaters from vevor directly wtf can someone help me
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They are really trying but still no luck
Order # 25112000944218093955 No power to the unit. Walking though troubleshooting process for days. Have called, emailed and sent pics Request #2908900 - This is supposedly an amazing heater -- cant wait to test it out.. Paid extra for external tank - but for now Its completely not functional until we figure out the short... Not a happy camper today out here in the cold.
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Mr
Heater was working great then the fan quit working now I am trying to get parts to get it working it needs a new fan controller the fan controller also controls the operation of the heater working with warrant department for parts
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President/Ceo
This unit ran when first installed, however haven’t been able to get it started again.
Very frustrating trying to get help
This unit was my second purchase, so I’m very disappointed in its performance
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Mr
Junk heater quit working took apart to clean everything that is supposed to be clean and still doesn’t work
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Failed after 6 weeks of use
I purchased the Vevor heater expecting reliable and consistent warmth, but my experience has been extremely frustrating.
The unit often fails to ignite or maintain heat, the temperature fluctuates unpredictably, and the thermostat offers little to no regulation. Build quality feels cheap, with rattling parts and misaligned components, making the heater unreliable even in a small space.
What made matters worse was the complete lack of effective customer support. Emails and service tickets went unanswered or offered generic, unhelpful advice. The manual is minimal and doesn’t cover troubleshooting beyond the basics.
For a product at this price, I expected either a functional unit or real support — I received neither. I cannot recommend this heater.
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Disappointed
For a VIVO suitcase diesel heater on January 26 and it was shipped out within a couple of days and it’s been sitting in New Jersey for over a week and the last location is at the terminal just miles from the delivery point and it’s been there four days and I still haven’t gotten my order. I am so disappointed in this company’s delivery service. I wouldn’t even give them one star . I just pray that when this unit comes I don’t have to send it back. I hope that it works. I’ve been looking so forward to it in this cold northeastern weather what a joke this company has become they gave me a $20 refund for my inconvenience which is far from enough.
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T
Never received the item. Tracking says it is delivered but never got it. Still waiting for a refund.
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Not working after one use.
Started one time and did not work again. Being asked to provide a video of the machine not working vs just giving me a replacment.
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Missing parts
Item came missing multiple parts and has a leaking fuel tank Contacted customer service and they make you jump through hoops. They said they were sending a replacement item but a month later still haven't received the item. No shipping update.
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