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VEVOR 5-8KW dieselverwarming 12 V / 24 V alles-in-één dieselluchtverwarmer met Bluetooth-appbediening, afstandsbediening, display en CO-alarm, snel verwarmende draagbare dieselverwarming voor voertuigen

Klantbeoordelingen voor VEVOR 5-8KW dieselverwarming 12 V / 24 V alles-in-één dieselluchtverwarmer met Bluetooth-appbediening, afstandsbediening, display en CO-alarm, snel verwarmende draagbare dieselverwarming voor voertuigen

Horizontaal type JA 8KW-Wit

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Guy Guy
VEVOR diesel heater junk
I ordered and received my Vevor diesel heater just before Christmas. It ran great for about three weeks. Then periodically it wouldn’t start so I had to turn it off unplugged and restart it. After another week of messing with that. I ordered a new igniter. I replaced the igniter and then seem to work for two more days. Today for the second time, I took it all apart, completely cleaned it. It started back up ran for 15 minutes and then got another error code E8. The pump is working the fuel tank is full and yet the machine is not running again. I only use off-road diesel.
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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Josh Josh
Broken piece of shit
Never worked out of the e box have sent emails and can’t get a call to refund my money for the piece of shit
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Moineau Moineau
HS GROS PROBLÈME AVEC LE SERVICE GARANTIE VEVOR
Verticaal type JA 2KW-Wit
Problème avec la garantie légale réparation échange. VEVOR refuse de me remplacer mon chauffage défectueux. Depuis 5 jours Vevor me dit qu'il va me répondre, mais rien. Très déçu du comportement des responsables SAV, il font visiblement tout pour ne pas prendre en charge la réparation ou l'échange du produit Produits qui ne fonctionne pas avec le télécommande, il ne paraît pas neuf, on dirait un produit reconditionné, pas d'affichage possible avec celle ci. La pompe est très bruyante.
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Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Michael Coates Michael Coates
Heater
It already stopped working iv only used it 3 times
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Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Paul hinter Paul hinter
Me
I watch the nice video online I thought I was ordering the side vent heater I got a bottom vent heater when I complained online they offered me $28 off my bill to accommodate me for having the wrong heater the bottom vent will not work in an RV that's why I wanted the side vent and I never did see my $28 credit so I still have a heater that I cannot use and you said you wouldn't do anything they told me that the case was closed
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Antwoord van de klantenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Don Don
Mr
Junk , just over a month old and it shut down and won't fire due to ignition failure , I use premium fuel too, when it was delivered , they dropped it at the wrong address , was told I would be compensated because I had to walk half a block to pick it up from someone else's steps , if the delivery driver would have notified me I could have told him he was at the wrong house , but he sent a picture after he left , he could have knocked on the door or maybe rang the door bell , the the people there could have told the idiot he was reading the address wrong , also wrong manual In the box , wow what kind of business is this .
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Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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mathieu mathieu
leak from cap
leak fuel from cap
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Todd marlette Todd marlette
You sent me a 2K not a right 8K
But I still haven’t received it. It’s been over a month and no updates on shipping. Very poor dissatisfied.
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Antwoord van de klantenservice: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Steven Regular Steven Regular
Heater
I never received it Vevor told me it got lost in the shipping
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Antwoord van de klantenservice: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Jeff Hutchinson Jeff Hutchinson
Diesel heater
Was broken when received fan made horrible noise heater worked for one day wasted over $200
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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