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VEVOR 2 kW dieselverwarming 12 V/24 V alles-in-één dieselluchtverwarmer, met Bluetooth-appbediening, afstandsbediening, display en CO-alarm, snel verwarmende draagbare verticale dieselverwarming

Klantbeoordelingen voor VEVOR 2 kW dieselverwarming 12 V/24 V alles-in-één dieselluchtverwarmer, met Bluetooth-appbediening, afstandsbediening, display en CO-alarm, snel verwarmende draagbare verticale dieselverwarming

Verticaal type Ja 2KW-Wit

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Timothy Oliver Timothy Oliver
Owner of broken heater less than a month old
Bought this heater within one week started giving error codes smokes like crazy, had to replace the fuel pump and place the fuel pump still smokes like crazy throws error codes contacted vevor instead of returning it they told me I should watch a video on how to fix it that told me nothing that had anything to do with what was going on with my machine
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Upset customer Upset customer
Bluetooth doesn't work
The mounting screws for the brackets are wrong size. Also the bluetooth doesnt work. I tried scanning the qr code on the manual and it shows me their authentication expired 2 days ago and notifies me its a sketchy website.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Phillamena Phillamena
Mrs
Shipping was 3 days late. Heater only worked 2 days and now I have been waiting 3 days for tech support to contact me back with their reasoning and suggestion as to why we got less than 24 hours total of run time before it started throwing E04 and E03.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Anna Anna
I do not recommend
Heater was fine once I got it. It worked for about 2 weeks. Shut off randomly one night, started blowing white smoke, won't start, and keeps displaying error codes. I have cleaned it all and followed all recommendations. Nothing is helping it.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Mary Robideau Mary Robideau
Doesn't work right out of the box
Of course I waited to try this until it was cold I just filled it up with fresh diesel fuel I set it up and it has an error code of e10. Of course there's impossible to reach anyone at vevor. I'm so upset because it's going to be freezing tonight and I was relying on this.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Kyle Kyle
Horrible quality
Don’t waste your money. I should have tested before going out camping but I didn’t have the time. First of all the diesel tank leaks very slowly what looks to be from the seams of the tank. Even bigger issue is it smells horribly of burning plastic when on. Couldn’t use for nights of camping in freezing temperatures. Disappointed with this product and I have bought a lot of Vevor products in the past. Definitely made me rethink their brand for future purchases.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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