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VEVOR 2 kW dieselverwarming 12 V/24 V alles-in-één dieselluchtverwarmer, met Bluetooth-appbediening, afstandsbediening, display en CO-alarm, snel verwarmende draagbare verticale dieselverwarming

Klantbeoordelingen voor VEVOR 2 kW dieselverwarming 12 V/24 V alles-in-één dieselluchtverwarmer, met Bluetooth-appbediening, afstandsbediening, display en CO-alarm, snel verwarmende draagbare verticale dieselverwarming

Verticaal type Ja 2KW-Wit

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Justin Justin
None
It heats the area, no problem. The reason for a mid-grade is its ease of use and lack of instructions. There are NO instructions provided on how to use. I have still not been able to connect the remote, nor the App, and I had to fumble my way through figuring out how to start it the first time. Provide easy to follow instructions!!!!!!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rene Rene
Vevor 2kw dieselkachel
Verticaal type Ja 2KW-Wit
Zeer goedkoop en slecht. Wordt defect geleverd! Slechte ondersteuning door klantenservice.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
Derk Derk
Mr
The app is junk, won't link at all...manual is useless, can't figure anything out, can't change any settings....highly disappointed
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ronald Ronald
Not useful for much
I don't care what anyone says. Unless you are in a well insulated tent. These don't really heat all that well. And the exhaust? Even with the heat fabric. Things burn. Fan is weak. Doesn't move alot of air which in turn. Doesn't move much heat.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Brian McKean Brian McKean
Mr
Starting to smell diesel fuel. And hard to see window, doesn't run all nite runs out of fuel
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Steven Steven
Vevor diesel heater
I bought the heater and received it and it didn’t work. The display would never power on to run the heater
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Niels Niels
Werkt goed voor 2 weken
Horizontaal type Ja 8KW-Wit
Heb het niew model gekocht. Gemakkelijk te gebruiken maar na 2 weken gaat hij voortdurend in overheating protectie en valt uit Spuwt ook gigantisch veel roet uit Kortom zijn geld niet waard
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Geachte gewaardeerde klant, We hebben uw ticket met betrekking tot dit probleem ontvangen en hebben hierover voortdurend met u gecommuniceerd. We hebben u via e-mail een oplossing geboden en wachten nu op uw feedback. U kunt er zeker van zijn dat we zullen blijven volgen totdat het probleem volledig is opgelost. Houd de ticketreacties en e-mailwaarschuwingen in de gaten.
Diane Coghill Diane Coghill
Never received it
Never received it 1
It has been a month, and I never received the item, so I don't know why I'm being asked to review it, but I do expect a refund.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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C C
I just don’t know….
I just don’t know…. 1
Purchased just a couple months ago to replace my 8kw vevor from last year, which was overkill for my tiny teardrop trailer which I live in full time, so I was expecting the 2kw to be the perfect downsize. It functioned like a dream day in and day out until one day, billowing white smoke from the exhaust, error 10 messages, auto shutdown. I tried everything the instruction manual and the internet could suggest; I bought a new glow plug, cleaned the combustion chamber, switched from the AC plug to the DC plug, I even bought a bigger Jackery to run it off of. Still billowing smoke, still errors, still shutdowns. The only thing I can think of causing this would be that I was running it on its lowest setting for 48hrs+ at a time, since I’m only trying to heat 36sqft of poorly insulated trailer and it’s much more electrically efficient to run it consistently than turning it off and on again. But it’s been quite a cold December, even by hardy New England standards, so I wonder if I just didn’t give the machine a chance to ‘clear the pipes’ at a higher setting perhaps there’s just too much built up carbon in some area I can’t get to to clean it. Either way, I am disappointed in the short space of time this issue crept up in, and that I haven’t been able to fix it in all my efforts and other investments. Now I’m back to using my old 8kw from last year, which also leaks and blows in hot diesel-y air straight into my home and gives me quite the headache, but I’ve got to use it until my new order of another new heater arrives.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike Seyer Mike Seyer
Issues
Issues 1 Issues 1
Heater never worked out of the box. Keep getting E-8 and E-10 errors
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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