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VEVOR Commerciële Contactgrill 3600 W Elektrische Grill Sandwichmaker (Dubbele Bakplaten) Panini-pers Roestvrij Staal met Temperatuurregeling, 48 x 23 cm Geribbelde Emaille Plaat voor Hamburgers, Steaks, Spek

Klantbeoordelingen voor VEVOR Commerciële Contactgrill 3600 W Elektrische Grill Sandwichmaker (Dubbele Bakplaten) Panini-pers Roestvrij Staal met Temperatuurregeling, 48 x 23 cm Geribbelde Emaille Plaat voor Hamburgers, Steaks, Spek

48x23 cm Volledig gegroefd

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Miguel Miguel
Terrible Warranty
WARNING: There warranty department is awful and will not fulfill any request. its been more than 2 week with a half broken grill we bought in February. The support chat is AI and do not uphold their end of the warranty.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Bobbie Benton Bobbie Benton
Cafe Owner
The top plates DO NOT stay up when heated/ which makes it very difficult to use. Haven’t even had this a month yet, and wish I didn’t have so much trouble with it. Also the plastic wrap was very hard to get off, so it looks horrible .
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Michelle Michelle
owner
The description and size of the unit does not reflect what we recieved. The actual cooking size is much smaller then described and it is very difficult to get it to grill flat on the top of the item unless only one flat topped item is on the grill at a time. If not the upper unit tils front or back and only sits on a portion of the product.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Adriana Adriana
Panini press
I bought this panini press for my business, and it didn't last even a month; it is useless.
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Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Aum Aum
Mr
We bought this grill almost 3 weeks ago and initially it was not received to our given address of cafe when I chased them they said it was a wrong address? Doesn’t make sense that your website accepted the order took payment and after one week your team is saying that the address was wrong ? Money refunded . I placed order again in my Canadian home address and it came with a big hole in delivery while missing a rivet . When I approached no one wants to talk and telling me to check the box as it can’t be missing . Despite sending all pictures no one taking ownership. Not sure what if the product will fail in a year time no guarantees that someone will talk to you or fix the warranty issue. Be aware and mindful that no one in management is available to talk and show empathy. So you are on your own after the product purchase .
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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