Klantbeoordelingen voor VEVOR Suikerspinmachine 1000W Elektrische Suikerspinmachine met 38cm RVS Kom & Suikerlepel, Maakt Suikerspin voor Verjaardagen Thuis Familiefeestjes, Suikerspinmachine Blauw

Purchased this CC machine for my food boat. I use it 3 times. made maybe 9-10 CC orders. A wire under the motor came off and threw it out of balance. I tried to clip it back on but it just kept coming off. I bought the extended warranty. It was maybe a month that I had it. I submitted a ticket and was told they didnt have a replacement they could send. They offered me less than half of the purchase price not including tax and warranty. I went back and forth with CS for weeks to get it worked out. They would not send a replacement and finally refunded 95% of the purchase price and tax but not the warranty even though it was still under the manufacture warranty time. I would not buy another item from this company. CS is horrible and takes forever to get a response. I can not have equipment down for that long that I use for my business.

I’m not sure if I’m working this product correctly. Instructions are not clear enough.

Do not order. I have had nothing but problems with these machines. I have contacted vevor numerous times with no joy of a refund or return. The two machines I ordered have the same problem. Trying to run a business and this happening is a disgrace. The customer service is shocking and I wont be buying again ,

Bij het aanzetten van de apparatuur en het starten van het suikerspin maken proces lukt het om 4 suikerspinnen te maken. Daarna lijkt het alsof de machine vastloopt en krijg ik er geen suikerspinnen meer uit. Helaas apparaat moeten uitdoen op het verjaardagsfeestje van mijn nichtje tot grote teleurstelling van de kinderen en mijzelf!

Did everyone else get one with a EU plug in thing I cannot even use it in Canada cause it needs to plug into a European outlet. So frustrating.

Never received my purchase of a cotton candy machine. Said it was delivered but they never delivered it. God absolutely no help from this company. Piss poor customer service. Never buy anything from them again

J'ai reçu que le couvercle et vraiment trop petit payer 141 euros un couvercle sa commence a faire chère je demande un remboursement Vraiment déçu

A termék nem felel meg a valóságnak,2-3db vattacukrot csinált,és nem lehetett már használni. Nem adta ki.A leírásnak nem megfelelő. Ára a nulla teljesíitményhez irreális. A forgalmazó,Vevor , a bejelentett email címre,a visszaküldésre és az engem ért anyagi kárterítesre nem valaszol. Fotózni felesleges,itt a teljesítmèny , a nulla a lényeg.

Terrible experience with my first cotton candy machine from this company! Cotton Candy machine arrived and it didn’t heat up and it didn’t spin. Can’t speak to a representative. I was passed on to a different department to see if they can replace the machine! And I have to wait a couple of days for a response from that department. This is ridiculous! I have an event in the next week and this company already is leaving a bad taste in my mouth!

As far as making the cotton candy, yeah, I got it to work. But, I don't think the machine is going to last. The center heating element/cone thing is made of cheap grade aluminum and was showing signs of significant aluminum corrosion before I even turned it on (white spots and pits). That same inner spindle must be mounted on springs or something and the one I was sent is off center and vibrates bad. The cleaning is not easy. The cone on top uses steel screws to attach the top piece into the bottom. The steel is already rusting. And, they most definitely are going to strip out. It was not built for longevity. I considered sending it back, but I needed the machine for a party and it had alrady taken about 1.5 weeks to get. The clips holding on the collection pan are already broken--too loose to hold it on tight. It's not too bulky and it is cheap. I may consider taking it apart and rebuilding the part that vibrates like crazy. The cotton candy we made isn't perfect. Getting sugar into the center cone and having something ready to catch the floss as it comes out is harder than you think. Most of the sugar just spins out and ends up collecting/melting on the edges of the pan. If I use 1 tbsp of sugar, about half ends up being wasted. The specialized spoon shipped with the unit is low quality and has a hole in the seam and leaks sugar, too. In my experience, this is par for VEVOR. If you're ok with all that, by all means buy one. Also, upping the model cost doesn't solve these problems. It's the same guts in a bigger box. I would have found a different solution had I known all this.