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VEVOR Suikerspinmachine 1000W Elektrische Suikerspinmachine met 38cm RVS Kom en Suikerlepel, Maakt Suikerspin voor Verjaardagen thuis Familiefeestjes, Blauw 3500 RPM

Klantbeoordelingen voor VEVOR Suikerspinmachine 1000W Elektrische Suikerspinmachine met 38cm RVS Kom en Suikerlepel, Maakt Suikerspin voor Verjaardagen thuis Familiefeestjes, Blauw 3500 RPM

Blauw Platte voorkant

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AFRL AFRL
Customer Service Issues
Customer Service Issues 4
We ordered two machines and two covers for a new fundraising opportunity. Once machine and one cover was in perfect condition, no issues. Second machine came dented , right out of the of box/foam blocks with no sign of damage to the outter box it came in.... and this machine made a louder noise than the other machine when in operation. Even though we submitted pictures to VEVOR customer service, we only got the cover replaced ( thank you) but are having difficulty getting the other machine replaced ( or at least ship a new part that is dented). When not damaged, the machine works well but the plastic covers are fragile. We are keeping the boxes and foam blocks to help protect the covers & machines during transport.
2 mensen vonden dit nuttig
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Ana Ana
cotton candy machine
I used it twice and its pretty easy to use. the only problem is to clean the machine. you have to unscrew the bottom which is ok but once you have a coat of dried sugar on it it becomes harder to disassemble and clean.
1 mensen vonden dit nuttig
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Simone Brill Simone Brill
Frau
Blauw Schuine voorkant
Einfach zu bedienen, hab mir noch die Abdeckung gekauft, sehr zu empfehlen wenn nicht der ganze Raum voll Zuckerwatte sein soll :-)
0 mensen vonden dit nuttig
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Toine Toine
Fijne machine
Roze Platte voorkant
Prima machine om suikerspinnen mee te maken. De kom is groot genoeg om een fatsoenlijke suikerspinnte draaien. Min punt is wel dat er niet standaard een kap op zit. Als er een beetje wind staat waait de suikerspin snel alle kanten op.
0 mensen vonden dit nuttig
Ma*** Ma***
Cotton candy floss is not perfect
It didnt meet my expectations. It spreads a lot traces of sugar crystals during the flossing process.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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grumpsgrill grumpsgrill
Buy from a company with a good customer service..
Purchased this CC machine for my food boat. I use it 3 times. made maybe 9-10 CC orders. A wire under the motor came off and threw it out of balance. I tried to clip it back on but it just kept coming off. I bought the extended warranty. It was maybe a month that I had it. I submitted a ticket and was told they didnt have a replacement they could send. They offered me less than half of the purchase price not including tax and warranty. I went back and forth with CS for weeks to get it worked out. They would not send a replacement and finally refunded 95% of the purchase price and tax but not the warranty even though it was still under the manufacture warranty time. I would not buy another item from this company. CS is horrible and takes forever to get a response. I can not have equipment down for that long that I use for my business.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
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Sherilynn Lindeman Sherilynn Lindeman
Ships fast
Ships fast 1
I bought this for my daughter’s birthday party tomorrow and the package arrived broken. I even peed for the shipping protection.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
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loup-8 loup-8
Bof
Fonctionne pas bien du tout
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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Jean Scott Jean Scott
Bar manager
I’m not sure if I’m working this product correctly. Instructions are not clear enough.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Balazs Zora Balazs Zora
7200 Dombovar Dombó Pál utca 9/D 1/3
Blauw Platte voorkant
A termék nem felel meg a valóságnak,2-3db vattacukrot csinált,és nem lehetett már használni. Nem adta ki.A leírásnak nem megfelelő. Ára a nulla teljesíitményhez irreális. A forgalmazó,Vevor , a bejelentett email címre,a visszaküldésre és az engem ért anyagi kárterítesre nem valaszol. Fotózni felesleges,itt a teljesítmèny , a nulla a lényeg.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Létrehoztunk egy jegyet, amelyben érdeklődhet a probléma elhárításáról. Ügyfélszolgálatunk e-mailben felveszi Önnel a kapcsolatot, és folyamatosan tájékoztatja Önt a probléma megoldásáról. Kérjük, mielőbb ellenőrizze a beérkező üzeneteinket a postaládájában.
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