Klantbeoordelingen voor VEVOR Commerciële ijsmachine, capaciteit 10 l/u, softijsmachine, één smaak, tafelmodel, 4 l reservoir, 1,6 l cilinder, touchscreen, automatische reiniging, voorkoeling, snackbars

First off, the customer service we thought was great, one day after we received the machine it went on sale and they gave us a credit down to the lower price. Well done! The machine is well built and so far is operating great. There is a hitch though, the instruction manual that came with the machine is poorly written and does not cover even some of the basic functions like ""settings" and what the various codes means. On top of that, there are no You Tube videos out there to help out. Long story short, you are left to try and figure out much of how to assemble and operate the machine on your own.

recibimos nuestro pedido ,tal vez un poco mas demorado de lo normal suponemos debido a la fecha, pero lo recibimos correctamente y acorde a lo que habiamos comprado, volveremos a comprar en Vevor.

Maszyna działa dobrze i szybko zmraża lody natomiast jest bardzo głośnia i dziwnie trzeszczy obudowa.

Très bonne machine elle facile à travailler. Mais trop lourd pour la déplacer seul. Sinon livraison rapide.

The machine work good. It a bit heavy so hard to move around. All the part are easy to install. There are no video how to operate so read the manual.

The machine is very very capable. But the manual and the access of user ability is very very poor and has no way of clarifying what the manual says. That's why the manual is not understandable. Please contact me at 215-237 -3991

The machine itself is perfect and even more than I was looking for. Their customer service is beyond horrible. I made the purchase for a birthday present and upon receiving payment was given a delivery date 3 days prior to the date. The product remained in processing for nearly 10 days. I tried to talk to customer service multiple times but was just told they would get back to me in 24-48 hours (which never happened) Finally when the product shipped i was then contacted by customer service and told that the product will be shipped. They offered ZERO help or guidance and shut down any talk of compensation. The product itself is more than I imagined but it was unfortunate that I had to present a printed picture of it.

It's been 2 weeks since I've been using the device. So far it has worked correctly, maybe I had higher expectations but I can't complain for the price. I had to watch videos on youtube for the correct use of the equipment since the manuals are very basic, and you need a medium technical level to understand them. The tray did not come with a drainer and I have some uncertainty if I will be able to get spare parts for the equipment if something stops working

Las instrucciones es imposible recibirlas en español. He escrito a la empresa y me han contestado que no disponen de ellas en español. Con lo cual…no sé si puedo dejar la máquina cargada por la noche con helado, cuánto dura, qué significa puff…un desastre. Por teléfono no he conseguido que nadie me atienda. No volvería a comprar absolutamente nada de esta empresa

all'interno del cilindro, sembra essersi formata della ruggine....dal colore almeno cosi sembrerebbe . Mi fa strano ,perchè dovrebbe essere in acciaio ,visto che è a contatto con liquidi alimentari. Poi in seguito inserirò foto a riguardo