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VEVOR Commerciële Bevroren Drankmachine, 15L x 2 Slushmachine met Twee Tanks, 120 Kopjes Roestvrijstalen Margarita Smoothiemachine, Slushmaker voor Thuisfeesten Restaurants Cafés Bars

Klantbeoordelingen voor VEVOR Commerciële Bevroren Drankmachine, 15L x 2 Slushmachine met Twee Tanks, 120 Kopjes Roestvrijstalen Margarita Smoothiemachine, Slushmaker voor Thuisfeesten Restaurants Cafés Bars

dubbele cilinder 2x15 L

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Ash Ash
SLUSH MACHINE 2X15L
SLUSH MACHINE 2X15L 2
It was a great idea but after getting the unit, I immediately had problems. First, it has a like 1.5HP single compressor and a low powered converter. 1 compressor that freezes both tanks. The problem is that that the start up rampage gets stupid high, like 50-60amps for like 3 seconds to jus roll over. This is far beyond the capacity of most wall plugs. My 3800watt generator cant even run it independently with out kicking on the start up. Realizing the problem, I grabbed a SPP6 capacitor to boost the ampage going into start up and it still is not enough. Was thinking about trying an SPP8 but really, this unit is already a big waste of my money and has been continuously fickle at best. WOULDNT RECOMEND TO MY ENEMY.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Do*** Do***
Died and leaked everywhere in 1 week
Died 1 week after setup
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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mike mike
Issues Unresolved
This product was purchased approximately 1 year ago. It stopped working, leaking oil and making loud grinding noises several weeks ago while it was still under warrantee. I have been trying to resolve the issue with Vevor, but they closed the ticket after saying I was unresponsive to a troubleshooting video they supposedly sent. I later found the video in spam but in a format that required me to purchase and download software to see it. I am very disappointed. It does not seem it should be my responsibility to troubleshoot the unit after sending them detailed information about the problem.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Hi*** Hi***
Poorly made
Not a solid machine the lights stop working after 2 days
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Angela Zimmerman Angela Zimmerman
Not happy
not the quality I expected. They outside builds ups with ice the product does not freeze well, have to constantly keep watch on product inside
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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angelo angelo
Größter Müll
dubbele cilinder 2x15 L
Größter Müll Die eine Seite kühlt kaum runter undicht trotz Dichtung Wechsel also echt größter Müll würde lieber zu ne andere Marke gehen
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben Ihre Anfrage zu diesem Problem erhalten und stehen diesbezüglich in ständigem Kontakt mit Ihnen. Wir haben Ihnen per E-Mail eine Lösung angeboten und warten nun auf Ihr Feedback. Seien Sie versichert, dass wir uns weiterhin darum kümmern, bis das Problem vollständig gelöst ist. Bitte behalten Sie die Antworten auf Ihre Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Noel Hughes Noel Hughes
Boats
Boats are very slow. Can barely get up on the plane with full charged batteries.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jaswinder singh jaswinder singh
I been sending the repair request been few months now reply
This machine is leaking and not freezing
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gabriela Aguilar Gabriela Aguilar
NO LO COMPREN
NO LO COMPREN  1
La compramos dejo de funcionar y estoy teniendo muchos problemas con ella ya hasta compré un nuevo compresor que no son nada baratos y la máquina funciona un tiempo y después ya no, el servicio al cliente pésimo, te ponen mucha trabas para solucionarlo, la verdad que no recomiendo y jamás volvería a comprar nada aquí
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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ZERO ZERO
NO response from support - ignoring evidence sent
NO response from support - ignoring evidence sent 1 NO response from support - ignoring evidence sent 1
waiting for over a week for service. this machine was faulty from the beginning and these support folks refuse to respond. Instead they send back messages saying they are closing the case.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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