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VEVOR Commerciële Slush IJsmachine 15L Roestvrijstalen Slushie Maker, Crushed Ice Machine voor 60 Glazen Margarita's en Smoothies, IJsmachine voor Thuisfeesten, Restaurants en Cafés

Klantbeoordelingen voor VEVOR Commerciële Slush IJsmachine 15L Roestvrijstalen Slushie Maker, Crushed Ice Machine voor 60 Glazen Margarita's en Smoothies, IJsmachine voor Thuisfeesten, Restaurants en Cafés

Enkele cilinder 1x15 L

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Vertaald
Zie origineel
Gianfranco Gianfranco
Gelateria la Venezia
Enkele cilinder 1x15 L
Gelateria la Venezia  3 Gelateria la Venezia  3 Gelateria la Venezia  3 Gelateria la Venezia  3 Gelateria la Venezia  3
Macchina arrivata con compressore storto, sicuramente avrà preso una botta ora attendo servizio Clienti cosa risponde?
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
Vertaal de recensie naar Nederlands
Vertaald uit Italiaanse taal
Zie origineel
Adolf Lenz Adolf Lenz
Slush
Enkele cilinder 1x15 L
Slush 3 Slush 3 Slush 3 Slush 3
Hallo die Maschine ist beschädigt und war nicht so gut verpackt, man muss was dazwischen klemmen dass Kontakt und Licht geht und der Behälter ist stark verkratzt.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
Vertaal de recensie naar Nederlands
Vertaald uit Duits
Zie origineel
jb*** jb***
Horrible equipment and horrible service
Cannot get the machine to freeze past 12 degree. Has never worked since I received it. Sent for help multiple times. No phone - continual back and forth via email every 48-72 hours. Waste of my time and money.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Vertaald uit Engels
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Mitun Patel Mitun Patel
Owner
Would NOT Recommend Very disappointed with this VEVOR slushy machine. The biggest problem is the temperature control keeps resetting itself back to -1.5°C, even after I set it colder. Because of this, the slush gets runny and the machine doesn’t perform the way it should. I looked into the issue and found other owners on Reddit reporting similar temperature-reset problems, so I don’t appear to be the only one. The worst part is VEVOR’s customer service. For a machine that costs thousands of dollars, there should be real phone support. Instead, you’re stuck dealing with email and chat, and getting proper help has been extremely frustrating. I would not buy another VEVOR machine. If you’re considering one for a business, do your research first. I wish I had.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vertaald uit Engels
Zie origineel
angelo angelo
Größter Müll
dubbele cilinder 2x15 L
Größter Müll Die eine Seite kühlt kaum runter undicht trotz Dichtung Wechsel also echt größter Müll würde lieber zu ne andere Marke gehen
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben Ihre Anfrage zu diesem Problem erhalten und stehen diesbezüglich in ständigem Kontakt mit Ihnen. Wir haben Ihnen per E-Mail eine Lösung angeboten und warten nun auf Ihr Feedback. Seien Sie versichert, dass wir uns weiterhin darum kümmern, bis das Problem vollständig gelöst ist. Bitte behalten Sie die Antworten auf Ihre Anfrage und die E-Mail-Benachrichtigungen im Auge.
Vertaal de recensie naar Nederlands
Vertaald uit Duits
Zie origineel
dssam7772001 dssam7772001
Broken machine
Did not work the first time I went to use it and wasted product and then had to go get drinks for the party because it wouldn’t freeze so disappointing! Now with customer service they want a video or picture showing the issues I didn’t have my phone on me and certainly wasn’t thinking about taking a picture or video when I’m panicking about why isn’t it working and reading the manual which isn’t very good or helpful very vague information. It also started making weird noises when I was cleaning it out just on the mix mode like they said to do to clean it . I noticed a part floating around in the bottom of the machine which is laying on the condenser as well while I was looking at it and noticed something white sticking out the drip tray holder holes ! I don’t know if something happened with shipping because the box had a warning detector something stating that if red inspect because it’s been damaged some how . … well both were red ! The price was right but if it doesn’t work it’s just wasted money and I don’t have that money to waste . I will update this review when I see how customer service responds after telling them I can’t afford to buy more slushy products just to take a video of it not working and having a part dislodged laying on the condenser makes me uneasy to start it up again .
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vertaald uit Engels
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jigar jigar
Gas station
★☆☆☆☆ Not Happy With This Purchase I am very disappointed with this purchase. We bought two Vevor slush machines, and one of them stopped working shortly after we started using it. When we contacted customer support, we expected them to repair the machine or arrange a return. Instead, they just kept sending us videos showing how to troubleshoot and fix it ourselves. We paid for a new machine, not a repair project. If you're not a handyman or don't have technical experience, I would strongly recommend avoiding this product. The build quality feels cheap, and the after-sales support is very poor. For the money we spent, we expected a reliable product and proper customer service, but we got neither. I would not purchase this product again or recommend it to others.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Vertaald uit Engels
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Justin Justin
Mr.
I have had nothing but problems with this machine. The dispensing unit continues to leak to the point the drip tray overflows. The other I believe the back seal is continuously leaking. I have reached out to customer support/tech support on these issues with no resolution. I have been instructed to change and clean the seals with I have done several times. It has been leaking since we got it and has caused an enormous mess since we got it - our floors and cupboards are completely sticky with slushie mix- If we do not empty the drip tray every 1/2 hour with overflows and is a big mess. I have reached out about getting it replace but have not gotten a reposnse.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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Stacy Stacy
Owner
Received this product hasn't worked! Contact customer service, said they were going to be in touch and haven't heard from them. Very disappointing.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a response to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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Joaquín Joaquín
Falta la factura
Enkele cilinder 1x15 L
Buenas tardes necesito facturas de Las compras que sé realizaron....me es urgente es de dos máquinas de granizados y un carro porta bidones
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Estimado cliente valioso, gracias por tus comentarios. Lo sentimos por cualquier inconveniente. Visita "Contáctenos" en línea para obtener ayuda rápida de nuestro equipo de postventa. Apreciamos tu comprensión.
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Vertaald uit Spaans
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