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VEVOR Commerciële Slush IJsmachine 15L Roestvrijstalen Slushie Maker, Crushed Ice Machine voor 60 Glazen Margarita's en Smoothies, IJsmachine voor Thuisfeesten, Restaurants en Cafés

Klantbeoordelingen voor VEVOR Commerciële Slush IJsmachine 15L Roestvrijstalen Slushie Maker, Crushed Ice Machine voor 60 Glazen Margarita's en Smoothies, IJsmachine voor Thuisfeesten, Restaurants en Cafés

Enkele cilinder 1x15 L

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172 beoordelingen
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Vertaald
Zie origineel
Do*** Do***
Died and leaked everywhere in 1 week
Died 1 week after setup
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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mike mike
Issues Unresolved
This product was purchased approximately 1 year ago. It stopped working, leaking oil and making loud grinding noises several weeks ago while it was still under warrantee. I have been trying to resolve the issue with Vevor, but they closed the ticket after saying I was unresponsive to a troubleshooting video they supposedly sent. I later found the video in spam but in a format that required me to purchase and download software to see it. I am very disappointed. It does not seem it should be my responsibility to troubleshoot the unit after sending them detailed information about the problem.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Hi*** Hi***
Poorly made
Not a solid machine the lights stop working after 2 days
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Angela Zimmerman Angela Zimmerman
Not happy
not the quality I expected. They outside builds ups with ice the product does not freeze well, have to constantly keep watch on product inside
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Noel Hughes Noel Hughes
Boats
Boats are very slow. Can barely get up on the plane with full charged batteries.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jaswinder singh jaswinder singh
I been sending the repair request been few months now reply
This machine is leaking and not freezing
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gabriela Aguilar Gabriela Aguilar
NO LO COMPREN
NO LO COMPREN  1
La compramos dejo de funcionar y estoy teniendo muchos problemas con ella ya hasta compré un nuevo compresor que no son nada baratos y la máquina funciona un tiempo y después ya no, el servicio al cliente pésimo, te ponen mucha trabas para solucionarlo, la verdad que no recomiendo y jamás volvería a comprar nada aquí
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
Vertaal de recensie naar Nederlands
Vertaald uit Spaans
Zie origineel
ZERO ZERO
NO response from support - ignoring evidence sent
NO response from support - ignoring evidence sent 1 NO response from support - ignoring evidence sent 1
waiting for over a week for service. this machine was faulty from the beginning and these support folks refuse to respond. Instead they send back messages saying they are closing the case.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jeff Jeff
Poor quality
Poor quality  1 Poor quality  1
Poor quality(not frozen) and when I ask for return product to get fulll refund (even I paid for product protection) they didn’t help it well PS: recommend to use vollarth or Bunn
5 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Lora Lora
Commercial frozen drink maker
Commercial frozen drink maker 1 Commercial frozen drink maker 1
I’ve had nothing but issues from the beginning with this product, loud, parts breaking and now, won’t spin. Would not recommend
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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