Klantbeoordelingen voor VEVOR Commerciële IJsmachine – Hoofdeenheid, 250 kg/dag roestvrijstalen ijsmachine met intelligent bedieningspaneel, zelfreinigend, instelbare dikte, ideaal voor restaurants, bars, cafés, hotels – Alleen hoofdeenheid
550 pond/dag
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Support is awful
Vevor instructed to me to purchase a seperate storage bin when I purchased my LRM360 ice machine. They assured me three times that it would be compatable with my ice machine head. Alas, it was not compatible and they refused to give a full refund on it or provide a solution.
Buyer beware that Vevor support is extremely unreliable and they send a slew of AI responses without seemingly even reading what you are saying.
Additionally after confirming multiple times that the storage bin would fit perfectly with the ice machine head, they then finally told me they do not sell compatible bins for this machine. I'm still annoyed at the $200 I completely lost to this company for a bin that doesn't fit
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Don't purchase
Vevor would be fine and I've purchase multiple ice machine and other equipment and when something breaks i can't get parts and speak to someone about the issue so I don't recommend very frustrating.
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It damaged and your company done nothing want buy from your company again for sure
I bought it from your company came all dental up i sent you some you said in 48 hrs some think would get done i bought alit of item from you come hear me well will not buy no more from your company you can call me 337 945 7036 or text sent picture of the data ge my email beardtruck@gmail.com
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owner
received the wrong ice machine
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Cuando se cambiara la base
Necesito resolver el cambio de la base que llego mala la pata IZQUIERDA DE la base de la maquina, ya envie varios emails y no respondents con alguna solution, page protection de el delivery y aseguranza. Por fabor Necesito que cambien la base
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Delivered not in good condition refuse and replace nobody cares in this company
No good customer service received damage package and replacement or refund no buddy contact file a clam week a go.
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Wrong item shipped
Was shipped the wrong item ordered 2 ice machines only got one the second ice head is not an ice head I have ordered several of these in the past to know what the box looks like. Currently talking to customer support to resolve this. I would appreciate your f the ice head is shipped out asap
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No product and no refund
If I could write a review with zero stars I would. I never received the product, had to file a charge back, and over a month later am still asking for my refund. I got the same run around answer, they assure me it’s being processed, yet I have not received the amount in full.
Do NOT use this company.
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Regret buying
Two screws missing and production rate is a quarter of what it states on the description.
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Water pump out
water pump when out in 2 weeks
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