Klantbeoordelingen voor VEVOR Commerciële IJsmachine – Hoofdeenheid, 136 kg/dag RVS IJsmachine met Slim Bedieningspaneel, Zelfreinigend, Instelbare Dikte, Ideaal voor Restaurants, Bars, Cafés, Hotels – Alleen Hoofdeenheid

This was my second purchase of the commercial ice machine the first on went well at my sons house. Then I bought this next one hooked it up and it seems like it came with no refrigerant will not make ice. It goes through the motions but no ice very hard to contact a real person for customer support I need contact person

We recently bought this and we used it for farm and personal use until it quit working. We have not been able to find anyone around here to come look at and we use a lot of ice every day for home and work. We either need to return it or have someone with Vevor come fix it please. Thank You, Donna Hamen

It too hard to put everything

Terrible customer service! I received a defective unit which was returned to Vevor. Upon their receipt of the defective item my " ticket" was closed and marked resolved. I have asked repeatedly about my replacement or refund. Still no response weeks later.

This machine has not worked since we received it. We have spent 3 months trying to get it resolved only to get the run around. We attempted every repair they sent us and still nothing. Forget trying to speak with someone, no phone number, no response. Customer service is lacking at best.

Never received it , still waiting on delivery

Vevor instructed to me to purchase a seperate storage bin when I purchased my LRM360 ice machine. They assured me three times that it would be compatable with my ice machine head. Alas, it was not compatible and they refused to give a full refund on it or provide a solution. Buyer beware that Vevor support is extremely unreliable and they send a slew of AI responses without seemingly even reading what you are saying. Additionally after confirming multiple times that the storage bin would fit perfectly with the ice machine head, they then finally told me they do not sell compatible bins for this machine. I'm still annoyed at the $200 I completely lost to this company for a bin that doesn't fit

Vevor would be fine and I've purchase multiple ice machine and other equipment and when something breaks i can't get parts and speak to someone about the issue so I don't recommend very frustrating.

I bought it from your company came all dental up i sent you some you said in 48 hrs some think would get done i bought alit of item from you come hear me well will not buy no more from your company you can call me 337 945 7036 or text sent picture of the data ge my email beardtruck@gmail.com

received the wrong ice machine