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VEVOR Commerciële IJsmachine 54 kg/dag, IJsblokjesmachine met 14 kg ijsopslagcapaciteit, Roestvrijstalen IJsblokjesmachine met LED-display en zelfreinigende functie, Ideaal voor Restaurants, Cafés en Bars

Klantbeoordelingen voor VEVOR Commerciële IJsmachine 54 kg/dag, IJsblokjesmachine met 14 kg ijsopslagcapaciteit, Roestvrijstalen IJsblokjesmachine met LED-display en zelfreinigende functie, Ideaal voor Restaurants, Cafés en Bars

120l bs/24H Vierkant ijs Dubbele waterinlaat

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Mike Groff Mike Groff
Vevor ice maker
I expected the unit to continue to chill the ice! Seems to not stay cold inside ice box and is continuously melting and remaking ice
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Antwoord van de klantenservice: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Chris Chris
About half the machine the specs claim.
The machine came with almost everything you need, I had to spend five bucks at the local hardware store to get the water supply to it. I really like the user interface, and the design of the machine. Machine looks like all the things that could fail are probably pretty easy to replace if the parts are available. The main downside is that it can only store about 10 lb of ice before it stops. Making more. If you're watching it all the time, you could probably double that shuffling the ice around to fool the sensor that tells the machine that the bin is full. In a space kept at 75° f. It can produce about 3 lb an hour. You can't beat the price, and I expected the specifications to be a little inflated, so overall I'm pretty happy with it. I'm feeding it water through the Coca-Cola filter system, so hopefully it'll have some longevity, but it's too early to tell.
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Antwoord van de klantenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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keith koeffler keith koeffler
Not the best
Works ok ice comes off on a block have to break up the ice. Tend adjusting time didn't help. When bin full keeps making ice only stops is the block of cubes sit on the flap. Don't think I would buy this again.
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Antwoord van de klantenservice: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Troy boy Troy boy
Zero cooling
The ice machine itself works great and the price is really good! My only complaint is t is that it has zero cooling and the ice melts at a good rate. Which isn’t a huge deal per it makes pretty fast but the drain bucket has to be emptied all the time.
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Antwoord van de klantenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Dany Claveau Dany Claveau
Acheteur
The machine arrived damaged. I sent photos and received an email saying I would hear back within 48 hours, but I haven’t received any follow-up. Other than that, it works well.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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L Blackmon L Blackmon
Owner
The directions are not clear at all. Some direction on install are left out. Customer service is the worst. No customer service number; only a chat box. They only email you back after days with only cut and paste instructions of the manual.
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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Carl-Henrik Andersson Carl-Henrik Andersson
Långsam
160 lbs/24 uur Vierkant ijs Enkele waterinlaat
Den gör absolut inte den mängden is per 24 h som det påstås. Får man 1 /3 så har man legat in och tömt den konstant. Man får börja några dagar innan om man vill upp i någon mängd... Trodde den skulle varit bättre.
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Antwoord van de klantenservice: Vi har skapat ett ärende för att du ska kunna följa upp problemet. Vår kundsupport kommer att kontakta dig via e-post och ge dig uppdateringar tills problemet är löst. Vänligen kontrollera din inkorg snarast för våra meddelanden.
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La Grosse La Grosse
Entreprise
130 lbs/24 uur Vierkant ijs Enkele waterinlaat
Extrêmement lourde donc difficile à transporter et à installer, pour le reste, elle fonctionne !
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Antwoord van de klantenservice: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Jesse Jesse
Door opening is to small
The machine makes ice as it's intended, but the door is too small to get the ice out easily. Is doesn't make 160lbs a day when it's warm/hot outside, as stated in the description upto 100°F
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Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Zach Zach
Thought it was going to be awesome
It puts out a lot of heat. Ice melts really fast in the bin. Which may have something to do with the heat out put. Its hard to set up a proper drain line unless you want to commit to a floor drain.
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Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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