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VEVOR Commerciële ijsmachine (45 kg/dag) met 15 kg opslagcapaciteit en afvoerpomp, 45 ijsblokjes in 15 minuten, LED-digitaal display, zelfreinigende ijsmachine voor bar, kantoor, restaurant

Klantbeoordelingen voor VEVOR Commerciële ijsmachine (45 kg/dag) met 15 kg opslagcapaciteit en afvoerpomp, 45 ijsblokjes in 15 minuten, LED-digitaal display, zelfreinigende ijsmachine voor bar, kantoor, restaurant

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CB CB
Ice machine Buyer
We purchased this unit as a source for recreational ice - an occasional cooler filler, drinks and such. The machine hooked up easily and functioned as advertised for about 2 months. The water supply is filtered and the water source is domestic (from a municipal water company). Unfortunately, it simply stopped making ice. We unplugged it and will report the failure to Vevor. We have purchased several products and are happy with their performance.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joni Joni
Mrs
We bought this for our food trailer and it does not appear to be damaged. Customer service has tried to walk us through the steps to use it but all in all, it has never made a cube of ice and just shoots water out in the floor. I'm working to get a refund but at this point it is a very expense piece of garbage.
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Antwoord van de klantenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Dwayne Dwayne
bad quality ice maker
purchased in April 2025 and unit stop working april 2026. compressor making loud noise, not cold at all, unit tripped after 20-30 minutes running. Called HVAC tech to service but they do not carry the parts this unit use. Contacted Vevor and try to see the issue but just wasting time. my restaurant need reliable ice maker. Not recommend at all !!! save your time and money.
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Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rash Rash
Manager
Didn’t work from day 1. Never got help to fix it or get replaced or get refund. Vevor expects buyer to be professional technician, ask s to send complicated videos and troubleshooting on equipment.
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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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LIM LIM
NO SIRVE LA MAQUINA
Es una pena que llevo mas de dos meses esperando tener respuesta favorable sobre mi reembolso del articulo ya que JAMAS funcionó. No conforme con eso, eh solicitado ayuda y solo me resolvieron enviarme una pieza que a decir del asesor llegaría en aprox 12 días a lo cual ya ha pasado mas de un mes y aun no se mueve del punto inicial. Me cerraron los tickets de seguimiento y ahora es mas difícil comunicarme con el equipo de postventa. Sin duda no volvería a comprar ni de chiste equipos aquí y aunque entiendo que el equipo que adquirí no es muy caro, por lo menos esperaba que fuera funcional.
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Antwoord van de klantenservice: Hemos recibido su ticket sobre este problema y nos hemos mantenido en contacto con usted al respecto. Le proporcionamos una solución por correo electrónico y esperamos sus comentarios. Le aseguramos que seguiremos en contacto con usted hasta que el problema se resuelva por completo. Por favor, esté atento a las respuestas a los tickets y a las alertas por correo electrónico.
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Jason Jason
Fisherman
This Ice machine looks bigger than what it really is, if you're looking for something to get a lot of ice from, I do not recommend this unit. Maybe if you owned a small bar, i might be ok. Not what I was expecting.
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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