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VEVOR Commerciële IJsmachine 45 kg/24 uur, IJsblokjesmachine met een opslagcapaciteit van 14 kg, Roestvrijstalen IJsblokjesmachine met LED-display en zelfreinigende functie, Ideaal voor Restaurants, Cafés en Bars

Klantbeoordelingen voor VEVOR Commerciële IJsmachine 45 kg/24 uur, IJsblokjesmachine met een opslagcapaciteit van 14 kg, Roestvrijstalen IJsblokjesmachine met LED-display en zelfreinigende functie, Ideaal voor Restaurants, Cafés en Bars

100 lbs/24 uur Vierkant ijs Enkele waterinlaat

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shane shane
Piece of garbage
Piece of junk. Cannot keep ice cold enough. Mostly Ice just melts and unit is constantly making new ice to replenish melting cubes. DO NOT deal with vevor. They refuse to return the unit. Emails back fourth trying to fix it. They think I’m a repair technician. Days between responses. RETURN this garbage, loud unit.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Unhappy Customer Unhappy Customer
Ice Machine
I am very unhappy with the Ice Machine, I received damaged with a dent on the top, I did reach out to the company and received a minor discount which was fine but the fact that it doesn't have the option to make different types of ice (Crushed) makes No sense, I would not recommend this machine I would spend a little more and purchase something with more options and better quality.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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ro*** ro***
owner
this is the only product I bought from Vevor that I'm very disappointed with, please take care of this issue thanks ron, been 6 months and still not resolved, I've bought more stuff after this but, this is the only one item not happy with . I also sent the video of it not working
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joe Hester Joe Hester
Personal
⭐☆☆☆☆ (1/5) This VEVOR ice maker works but upon arrival I contacted customer support due to damage and at the end it was just cosmetic but I paid full price and expect it to be flawless. Customer service didn’t offer to make it right by sending the required parts (cosmetic repaiirnman or even just offer me the parts. It looks like a discontinued discounted product as it’s damaged in the corner. It does perform as advertised, but after this customer service brushes me off, II would not recommend VEVOR to anyone. I expected a reliable and nice stainless machine, but instead I wasted my money. Vevor— don’t buy - Save yourself the frustration and buy a different brand. Customer support was no help at all. I won’t be buying another VEVOR product.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sanson Sanson
Mme
80 lbs/24 uur Vierkant ijs Enkele waterinlaat
Machine qui ne fonctionne pas dès sa première utilisation SaV??????
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Vertaald uit Frans
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Ken Ken
Doesn't work like the description
In the ad it showed it hooking up to a bottle of water and being about to make ice through that way but nope. There are 2 different models and it doesn't tell u what model your getting. Very disappointed in the customer service. Ended up keeping the unit but it's sitting in a corner because I have no way of hooking it up. Waste of money. The returning the item was way more effort then the money wasted. And again customer service was no help.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Serkan Serkan
Uz
160 lbs/24 uur Vierkant ijs Enkele waterinlaat
die Maschine macht zu keine Eiswürfel aber die sind sehr wässerig und die Böcke brechen nicht deswegen ruht die Maschine andauernd stoppen wenn Mann nicht drauf schaut hast du nur Wasser drin
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Vertaald uit Duits
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Steve Guy Steve Guy
Purchaser
Service sucks - missing parts & VEVOR won’t replace
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jeffrey Young Jeffrey Young
Ice machine
I would have gave zero stars but it wouldn't let me
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Chad Chad
Ice maker
After about 3 weeks it quit making ice
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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