Klantbeoordelingen voor VEVOR Commerciële IJsmachine 45 kg/24 uur, IJsblokjesmachine met een opslagcapaciteit van 14 kg, Roestvrijstalen IJsblokjesmachine met LED-display en zelfreinigende functie, Ideaal voor Restaurants, Cafés en Bars

The machine arrived damaged. I sent photos and received an email saying I would hear back within 48 hours, but I haven’t received any follow-up. Other than that, it works well.

The directions are not clear at all. Some direction on install are left out. Customer service is the worst. No customer service number; only a chat box. They only email you back after days with only cut and paste instructions of the manual.

Extrêmement lourde donc difficile à transporter et à installer, pour le reste, elle fonctionne !

The machine makes ice as it's intended, but the door is too small to get the ice out easily. Is doesn't make 160lbs a day when it's warm/hot outside, as stated in the description upto 100°F

Figuring out a drain was a PITA. But it makes plenty of ice. The bin holds quite a bit. Not sure if it's 30 pounds, but figuring out how to get it to drain was a bugger to figure out. It says under counter, but they should have a built-in sump pump in it to push the drain water to a level of at least a sink drain. I had to place it on a pedestal, then have a bucket below it with a $20 dollar sump pump from Amazon under it to get the water P-Trap. It was a way for them to cheap out on a simple solution that they could have placed in the initial build. Debated sending it back, but summer is here, and I need the ice.

Ice maker works great and was a great price. Unfortunately it came damaged during shipping and VEVOR would only offer a $100 coupon for the damage. Even bought the shipping protection they offer and all it did was redirect me to Vevors shipping claims. So don’t waste your money on the shipping protection. Luckily this isn’t in a part of my house where it will be seen and I can live with the damage, as they gave me no other choice!

Bonjour, Je déconseille, elle m’a lâché aujourd’hui la pompe intérieur ne fonctionne plus . J ai acheté pleins d équipements pour un nouveau resto et je vous déconseille ce site . Le sav est médiocre aucune réponse ou alors pas de suivi je ne sais pas où en sont mes demandes . Crêpière ne chauffe pas sur l ensemble de la plaque donc la crêpe ne cuit pas uniformément Les manche de la gaufriere n était pas dans le carton et maintenant la machine a glaçon qui rend l âme en pleine canicule . Et aucun appel du sav que des mails où ont me dis sans réponse de votre part on ferme le dossier ! Mais c est a vous de me répondre pas a moi !! Vraiment le choix de vevor me coûte finalement de l’argenté au lieu d en gagner . Je regrette .

Did not come with instructions or the accessories to connect water also no ice scoop

Bought this to use for a memorial service for my dad‘s funeral. We were having over 100 people and I didn’t wanna have to keep buying ice since we were doing it outside and it was hot. I’m also a business owner so it was a no-brainer that we could use this in the office. Put it out of the box, read the directions, set it up and nothing. After 24 hours of nothing we had a friend who has an HVAC specialist come and look at it to see if he could get it working before the service. After testing it and looking at it over, he determined that there’s an internal issue with the motherboard. I’ve tried for two days to get someone from VEVOR to help me with this issue to no avail. Would really like to keep this if it was working, but since it’s not, I would appreciate them sending me a new one and then I can send this one back in the box that the new one comes in. Time will tell what VEVOR decides to do.

Tried to get someone to help me with a problem with the ice maker and no one has got back to me.