Klantbeoordelingen voor VEVOR Commerciële IJsmachine 45 kg/24 uur, IJsblokjesmachine met een opslagcapaciteit van 14 kg, Roestvrijstalen IJsblokjesmachine met LED-display en zelfreinigende functie, Ideaal voor Restaurants, Cafés en Bars

JUNK. I CANNOT SAY IT LOUD ENOUGH!!!! I have been D!CKIN around with this thing for 2.5 hours. I got it to run 1 cycle. It ranis a ton of water straight through the drain. No support number. No support by the time i got off of work. Ai even said it has a clunky sequence of buttons to push. I thought Vevor brand was decent with decent prices. I have changed my mind now. So frustrated i will lay here awake thinking about it. My letter to Vevor "I am requesting a full refund and a prepaid return shipping label for VEVOR ice maker model LB70TA-D. The unit arrived Dead on Arrival (DOA) with a severely defective control board and mechanical failures. The screen is permanently locked in internal technician loops (flashing P00, 21:51, and 21:58) and the touch sensors are completely non-responsive. Additionally, the water float switch is jammed, and the system is continuously dumping all incoming water directly out of the gravity drain rather than filling the reservoir. Please process this return immediately." Plus, i bought the insurance for 3 years for it. Willi get that money back? Doubtful

Completely dissatisfied with this ice maker. Did not freeze the water from the first time I plugged it in. I have been going back and forth with customer service and the way it stands now is I have to take it somewhere and have it fixed. Who the hell is even going to look at this ? I have no idea where to take it. It would be cheaper for them to send me another one and return this one in the new box. Buyer beware !!!

Leaks from around copper lines that sent me a video of how I should fix it

The icemaker will not work I had it installed and it will not pump the water into the icemaker from the water line. Please help. 803-261-8284. Shane Laird

The ordering, payment, and shipping process were great. It was downhill from there. Right out of the box, the unit showed an error code. I contacted tech support, and they advised checking for loose wire connections. Simple enough, I snugged up all connections, and the code went away. Moving forward, the freeze plate would not get cold, because the compressor was not turning on. More back and forth with tech support (which is NOT convenient AT ALL). After trying 3 or 4 different remedies, I requested an exchange or refund. I was advised VEVOR could refund me $80 and I could keep the unit...NO. I was then advised VEVOR could refund me $150 and I could keep the unit...NO. After 2 weeks of emails, because they only reply overnight, due to time differences, I had finally negotiated getting a full refund, and was advised NOT to send the unit back. My 1st and last VEVOR experience.

Not happy with this ice machine, doesn’t hold the amount of ice as it says, maybe 25 lbs that it store in the bin. This would be great for a house, but not at all what the description said

I want my money back received ice machine Manual is not helpful Tried customer service and no response or help What do I have to do to get my money back? Unit will not pump water at all.

Très déçu par cette machine à glaçons. Je l’ai achetée il y a seulement deux semaines et après une semaine d’utilisation, elle est déjà tombée en panne. Je suis commerçant et j’ai besoin de ce matériel pour mon activité, mais je n’ai trouvé aucun vrai service client, aucun numéro de dépannage et aucune solution rapide. Un appareil neuf qui tombe en panne aussi vite est inacceptable. Je déconseille cet achat aux professionnels qui ont besoin d’un équip

The machine came. We connected to water supply by a plumber. The machine will not let water in past the electronic solenoid valve. Need to return

Bought this and used it 1.5 weeks and then got error code E-3. Contacted co and have been going back and fourth. They send you troubleshooting videos to follow then wants videos back and this has been going on and on with the same results. So frustrating that we have never been able to use machine and all they want us to do are these videos with same results. Feels like they are stalling and do not want to replace machine. This is by far the worst customer service.