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VEVOR Commerciële Groentesnijder, 3/8 inch Fruitsnijder, Groentesnijder gemaakt van roestvrij staal en aluminiumlegering, Snijder met antislipvoetjes, voor radijzen, uien, aardappelen, citroenen

Klantbeoordelingen voor VEVOR Commerciële Groentesnijder, 3/8 inch Fruitsnijder, Groentesnijder gemaakt van roestvrij staal en aluminiumlegering, Snijder met antislipvoetjes, voor radijzen, uien, aardappelen, citroenen

3/8 inch Horizontaal

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Raffaele Raffaele
commerciante
Spedito ,ma non è mai arrivato
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Antwoord van de klantenservice: Abbiamo ricevuto la sua segnalazione relativa a questo problema e siamo in costante contatto con lei. Le abbiamo fornito una soluzione via e-mail e ora attendiamo un suo riscontro. La preghiamo di stare tranquillo, continueremo a seguirla fino alla completa risoluzione del problema. La invitiamo a monitorare le risposte alla sua segnalazione e le notifiche via e-mail.
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James Smith James Smith
Poor Quality - doesn’t work
Waste of money
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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James Smith James Smith
Poor Quality - potatoes get stuck
Potatoes get stuck every time . You need a lot of force and even then they get stuck - I’ve resorted to using a £15 manual chipper that works better . Waste of money
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Eric Eric
Dulls way to fast
1/4 + 3/8 + 3/16 inch Direct-duwen
This slicer is great functionally but lacks quality for daily use. The blades dull real fast and cutting with the dull blades requires force that quickly exposes the low quality of the build. I love VEVOR products but price point is not the only factor that should be looked at when designing a product. A few bucks more invested in the durability of the product would be great and I’d be more than willing to pay for it.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rob Rob
Mr
Disappointing purchase, purchased to slice vegetables but quite hard to use, also a bit of slop in mechanism means blades touch pusher with the 1/4” cutters installed
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Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products."
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Sherman Sherman
Junk
Junk 1 Junk 1 Junk 1
I used this slicer 2 times in a month and on the second use the pusher head hit the blade and busted the blade. I reached out to customer service for a replacement pusher head and a blade. I first reached out to customer service on 12/3/24 and the date of this review is 12/17/24. 2 weeks of going back and forth. They refuse to address the issue with the pusher head stating that it is okay to use. It literally has shards of metal hanging off of it. They say oh its fine to use, it doesn't affect anything. like really? I have repeatedly told the customer service rep that it is used in a commercial setting and is a major food safety hazard for my customers as well as a safety hazard for my employees when they wash it. Customer service is an absolute joke. I have already started the process of disputing the charge with my card company. Absolute trash customer service and absolute trash company. Stay away from purchasing through them.
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Candace Spicer Candace Spicer
Doesn’t work as advertised
1/4 + 3/8 + 3/16 inch Direct-duwen
Will not slice anything other than maybe a tomato. I haven’t tried one. Bought to slice squash and cucumbers as the photos show those being sliced with this device. Will hardly cut and when it does the cuts are so uneven that the vegetable is undesirable for its intended use. Contacted to a return and the only response I get is they need a video so they can help me use to product. Terrible customer service.
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Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John John
Vevor has terrible Customer Service
1/4 + 3/8 + 3/16 inch Direct-duwen
I have been a client of Vevor for years and made many purchase. On a recent purchase the item description and pictures appear to be incorrect and therefore the item does not meet my minimum needs. I requested a simple return and Vevor responded with basically what appeared to be the process for a hostage negotiation. All I requested was the return shipping label which they have refused to provide. They are also either not responding to my email requests or are delaying their responses. Additionally, they are sending me requests for reviews but then the URL shows 'not available.' I have no idea what is going on, but will apparently, I will need to dispute my charges through PayPal. Very unfortunate they have taken a simple return and made it a difficult process.
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Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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CJ CJ
M
3/16 inch Direct-duwen
Here’s a clear and professional one-star review you can use: “Very disappointed with the tomato slicer. The screws are extremely loose, making it unsafe and difficult to use. We tried multiple times to secure it to the base, but it just wouldn’t hold properly. We also reached out for support a couple of times and received no response at all. Poor product quality and even worse customer service. Would not recommend.”
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ferot Ferot
Indépendant
1/4 + 3/8 + 3/16 inch Direct-duwen
Ça peu aller coupe tomate bof Robot moyen
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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