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VEVOR Commerciële Automatische Donutmachine, Enkele Rij Roestvrijstalen Productieapparatuur (90 stuks/u) Elektrische Donutfriteuse met 3 Vormmaten voor Bakkerijen, Restaurants en Cafés

Klantbeoordelingen voor VEVOR Commerciële Automatische Donutmachine, Enkele Rij Roestvrijstalen Productieapparatuur (90 stuks/u) Elektrische Donutfriteuse met 3 Vormmaten voor Bakkerijen, Restaurants en Cafés

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Vertaald
Zie origineel
Dirk Marmann Dirk Marmann
Marmann
Maschine wurde schnell geliefert, Aufbau war recht einfach, leider zu viele scharfe Kanten, Danuta werden nicht immer automatisch gedreht, könnte besser beschrieben und verarbeitet werden
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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 Nikolay Stiliyanov Nikolay Stiliyanov
Stiliyanov
Zij-aan-zij model-4P
Stiliyanov  1
Не работи както трябва искам да го върна................................................................
8 mensen vonden dit nuttig
Antwoord van de klantenservice: Получихме Вашия билет относно този проблем. Нашият екип за обслужване на клиенти ще се свърже с Вас в рамките на 24 часа и ще продължи да Ви помага, докато всички Ваши нужди бъдат решени. Моля, следете отговорите на билетите и имейл известията.
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Donut Gal Donut Gal
Owner
This is the worst machine, it arrived to me damaged and missing parts. The overall design is horrible, the mix cooks in the hopper right over the hot oil. Hopper is very difficult to remove especially when it is hot. After several conversations with them via email (no way to call anyone) they offered to refund less than half the cost of the machine and I keep it. I wanted a full refund, the only other thing they offered was a new machine, which I do not want, not this model atleast. DO NOT BUY THIS MACHINE!
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John Graul John Graul
Donut shop owner
This thing is terrible! Their old model worked great, this one is extremely poor quality. Donuts come out weird and mishaped. The plunger pieces don't fit onto the motor arms without having to use pliers to bend it to get them in the holes. The paddle in the back that's supposed to move the donuts forward instead pulls the donuts towards the paddle, so constant attention is required or the donuts will get sucked into the paddle. The controls are basically everything on or everything off, the previous model you could control the flippers, the dropper, and the heat separately. Just save the money and find a different model. This thing is a headache.
8 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Unhappy Customer Unhappy Customer
Don't buy
This machine was a complete mess. Starting with the donut mix coming out misshaped with ni hole in the middle. The flipper doesn't work to evening turn the misshape dough, so it only cooks on one side. It has become a headache trying to return to company and I am still within the 30 days return window. They will keep asking for pictures, then videos and still wont allow me to return. I have gotten other items from this company and they worked fine. But stay away from these donut machines....
4 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Hannah Tebo Hannah Tebo
Owner
I would not recommend AT ALL. Came with missing parts. Other parts are either bent, or mismanufactured. This machine is worthless to me at this point. I could have lit 850 bucks on fire and it been more useful. Maybe this was a one off, but I couldn’t be less pleased
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience you experienced with the order. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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