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VEVOR CO2-fles Kooldioxidefles 2,26 kg capaciteit Koolzuurhoudende gasfles 1800 PSI CO2-adapter Eigendomsfles Watercarbonator CO2 gevuld voor aquarium Koolzuurhoudende fles Opslagfles

Klantbeoordelingen voor VEVOR CO2-fles Kooldioxidefles 2,26 kg capaciteit Koolzuurhoudende gasfles 1800 PSI CO2-adapter Eigendomsfles Watercarbonator CO2 gevuld voor aquarium Koolzuurhoudende fles Opslagfles

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131 beoordelingen
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Robin Robin
Sent tank missing regulator
Sent a CO2 tank missing a regulator and after weeks of back and forth with terrible customer service lacking critical thinking skills, refused to make it right. My final response to customer service: We can't send it back because it is already filled with CO2. I was just hoping this company would do the right thing and actually send me the missing piece that I clearly paid for but I can see you will not. I will be posting negative reviews every where I can. I cannot waist anymore of my valuable time on this terrible customer experience.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Michiel Michiel
Ok
Voldoet aan de eisen maar ziet er in t echt wat minder netjes afgewerkt uit dan op de foto’s Dr beugel is eigenlijk te klein waardoor je de fles minder goed kan oppakken
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
Parham Parham
Not have enough holding capacity
I had this about a year and I just filled it up once I went next year to fill it up and I realize that it’s not able to hold more than 1 pound of CO2 gas obviously it has a capacity of 5 pounds but it’s not holding 1 pound. Unfortunately, I didn’t realize till next year because I didn’t have the chance to fill it up
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Joe Joe
Owner
Tried to fill tank, the safety was already popped
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Ross Ross
Cylinder started leaking
Cylinder started leaking 1
After 1 year the cylinder started leaking where the valve body is threaded into the tank. I have a tank that is 40 years old and has never leaked. Found out after getting it re-filled and $25.00 of CO2 is wasted.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Zac Zac
1ST & LAST PRODUCT IM BUYING FROM VEVOR
This tank worked for 3 fills before failing and leaking i was told there was nothing they could do since it had been 13months and the warranty only cover 12
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Howard Delaney Howard Delaney
Co2 tank
Looks good but very difficult finding someone who can fill it. Wish that I knew it was so difficult to get it filled. Haven't used it yet as it's going to cost €70 to post it to Lisbon to get replenished.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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TomK TomK
Faulty Valve
Tank itself seems to be pretty solid and a great price, but mine shipped with a faulty valve according to the technician that tried to fill it. He said that it kept seizing on him... he's dealt with quite a few of these in the past, and that they tend to be good enough for most people who just want to use it for making soda, but sadly mine was defective. Support was really painful to deal with at first. Insisting they're unable to do anything unless i submit a video of the problem. After quite a bit of back and forth, I eventually got someone who was able to understand the words being written and they offered a refund. Front line support staff was horrific to chat with... I highly recommend skipping chat support for making a ticket right away.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
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Andre Andre
Mr
Truly the worst service I have ever seen. They just want to merry go round you and waste your time. No after sales whatsoever. They sold me a CO2 tank with an old date from last year. Go somewhere else to buy as these are obviously off shore and could care less about you once the purchase is complete.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Al Al
Never received it
Took 2 weeks with no updates , had to call and get a refund (very easy and good communication) moral of the story; if you’re in a rush , just go to your local store .. never seen something take so long ..
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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