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VEVOR CNC-freesmachine, 300W graveermachine met 3-assige GRBL-besturing, houtsnijwerkfreesset, werkgebied 400 x 400 x 60 mm, 1200 tpm voor hout, acryl, MDF, PVC, schuimplastic

Klantbeoordelingen voor VEVOR CNC-freesmachine, 300W graveermachine met 3-assige GRBL-besturing, houtsnijwerkfreesset, werkgebied 400 x 400 x 60 mm, 1200 tpm voor hout, acryl, MDF, PVC, schuimplastic

40 x 40 cm 300W

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Kilovars Kilovars
Very frustrating
It seems like good quality, but after having zero support and what appears to be a mission to delay, I’m convinced it’s JUNK. The software provided is open source, so since the machine wouldn’t function with what was provided, I tried several others with the same result. Regardless of text or email support, the machine needed constant restarting, continuously going into “alarm” and never could get it to work. This was even with the core example files they provided. I have become so frustrated that I will never buy their products again. Customer support always asked for video, constantly with a 1-3 day promise of a response which never came. When I would follow up through any support channels it restarts their 1-3 day clock. It’s almost comical how incompetent they seem to be but it’s YOUR money they have so there is no motivation to resolve anything. Save yourself the frustration and DO NOT BUY.
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Antwoord van de klantenservice: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on resolving your concerns and are focused on finding a solution that works for you. Please keep checking your ticket and email for regular progress updates. If you need further help or have more queries, don’t hesitate to contact us.
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Eric Eric
Junk
Multiple issues with connections and wiring. It hasn't made it through the initial test, and after quite a few hours of troubleshooting and repairing, I've determined this was a waste of money.
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Antwoord van de klantenservice: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
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