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VEVOR Campingtent, 365,76 x 335,28 x 230 cm, pop-up tent met uitschuifbare luifel, partytent voor 10-12 personen, incl. draagtas en gaaswanden, voor terras en buitenactiviteiten, beige

Klantbeoordelingen voor VEVOR Campingtent, 365,76 x 335,28 x 230 cm, pop-up tent met uitschuifbare luifel, partytent voor 10-12 personen, incl. draagtas en gaaswanden, voor terras en buitenactiviteiten, beige

365,76x335,28x230 cm Met verlengde luifel

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Christophe Christophe
Fragile
457,2x420,6x245 cm Standaard
Bonjour bonne conception, mais attention ⚠ il faudra pas un pti coup de vent, car les tubes de maintien de la toile son pas costeau, son même très fragile, comme les toile de tente ⛺ de nos jour rien a voir avec les anciens qui étaient trop lourds mais beaucoup plus costeau, sinon voilà c'est jolie mais attention ⚠ très fragile
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
Vertaal de recensie naar Nederlands
Vertaald uit Frans
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VEVOR Customer VEVOR Customer
Missing
304,8x280,4 cm Met verlengde luifel
The tent looks good but was delivered with a slightly opened box and no stakes. The tent bag looked ok so I took it on vacation, went to set it up and there are no stakes for it. No I do not want to take it down and pack it back up and send it back. Why can you not just send the stakes? It would have been nice to have them with the tent but sending them would be the next best thing
1 mensen vonden dit nuttig
VEVOR Customer VEVOR Customer
Lack of privacy or weather protection
182,88x182,88 cm Pop-up SUV achterklep tent
It went up easy, but there isn't a privacy flap to drop down over talegate. If you sleep in your vehicle you can't keep weather out.
0 mensen vonden dit nuttig
virginia axford virginia axford
Good quality, but hard to get in the bag
365,76x335,28 cm Standaard
I did give it three stars because of the quality of it is very good. The walls are thick. The screen is nice. It was easy to set up. When it comes to taking it down and folding it in the carrying bag……after two hours of wrestling with it, we said the heck with it and set it aside. I put in for a return, but I had to get it back in that bag to be able to send it back. We went camping without it and came back home, laid it on our bed and wrestled with it another 20 minutes and finally got it to go in the bag. There is no video that we could find that shows how to fold this particular model. This one has 8 sides and all the other ones show 6 sides or 4 sides and how to fold it. We watched video after video followed the instructions in the book and to no avail it took us forever to get it back in there we said never again.
1 mensen vonden dit nuttig
Gettingtired Gettingtired
Never again
304,8x280,4 cm Met verlengde luifel
The box was a disaster, absolutely trashed, to return I'd have to travel a long distance, this was a gift how do you give it with a trashed box not knowing if the item is intact they ifferd 25 .00 back but then you still.have to hope the item is fine. Open the box then any return is impossible.. I won't order here again.. it's not worth the hassle ..oh don't try to call., line is always busy, best you can do is email back and forth, really nice when you have an immediate issue, not all this back and forth online..
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Fabie Fabie
Très déçue
182,88x182,88x219,4 cm Standaard
Je suis très déçue par mon achat. Lors de la deuxième utilisation seulement, la tente ne tient plus. Elle s’écroule d’un côté et impossible de la faire tenir.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
Vertaal de recensie naar Nederlands
Vertaald uit Frans
Zie origineel
MR. do not buy from Vevor MR. do not buy from Vevor
Chea
457,2x420,6x245 cm Standaard
Chea 1
why write a review when all you need to see below in there own words how they will handle your concerns. New product tore on set up.First ask if there was a simple fix. Customer service would not provide . In stead there was additional request from customer service. After I fulfilled there request still no answer till I ask to return for refund. A new tent should not be made with either cheap materials or poor workmanship or both. Vevor Customer Service "Dear customer, Thank you very much for contacting VEVOR Support Center. Please sew it with needle and thread, thank you If you have any further issues, please feel free to contact us. Best regards, VEVOR Support Team" Also this gem of a note from the Vevor support team Return & Refund/Not Working /Malfunction
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vahid Vahid
Absolutely bad experience with Vevor
304,8x280,4 cm Standaard
Order this screen because of shipping time and supposed to receive it 5 days before i departure for US camping. It came 3 days after we left canada. I did contact vevor to find out or do something. They absolutely did nothing and kept saying wait and wait. Not even try to follow up with theirs carrier or issuing any credit because of their fault. Asked for supervisor and the person on the chat said no supervisor and then asked what is you guys phone number and he said we don not have phone number. Completely scamm company of cheap Chinese operating in canada . Never had this kind of bad experience with any online or store in canada. Not gonna buy again. Be careful
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jacqueline Boure Jacqueline Boure
What a Bummer
182,88x182,88 cm Pop-up SUV achterklep tent
I received the tent and while I was setting it up, I notice that I only had one extender. I was on a camping trip and was looking forward to using the tent.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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