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VEVOR Campingtent, 182,88 x 182,88 x 219,4 cm, feesttent voor 4-6 personen, pop-up tent met draagtas, gaaswanden en haringen, voor tuin, terras en buitenactiviteiten, beige

Klantbeoordelingen voor VEVOR Campingtent, 182,88 x 182,88 x 219,4 cm, feesttent voor 4-6 personen, pop-up tent met draagtas, gaaswanden en haringen, voor tuin, terras en buitenactiviteiten, beige

182,88x182,88x219,4 cm Standaard

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Gettingtired Gettingtired
Never again
304,8x280,4 cm Met verlengde luifel
The box was a disaster, absolutely trashed, to return I'd have to travel a long distance, this was a gift how do you give it with a trashed box not knowing if the item is intact they ifferd 25 .00 back but then you still.have to hope the item is fine. Open the box then any return is impossible.. I won't order here again.. it's not worth the hassle ..oh don't try to call., line is always busy, best you can do is email back and forth, really nice when you have an immediate issue, not all this back and forth online..
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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MR. do not buy from Vevor MR. do not buy from Vevor
Chea
457,2x420,6x245 cm Standaard
Chea 1
why write a review when all you need to see below in there own words how they will handle your concerns. New product tore on set up.First ask if there was a simple fix. Customer service would not provide . In stead there was additional request from customer service. After I fulfilled there request still no answer till I ask to return for refund. A new tent should not be made with either cheap materials or poor workmanship or both. Vevor Customer Service "Dear customer, Thank you very much for contacting VEVOR Support Center. Please sew it with needle and thread, thank you If you have any further issues, please feel free to contact us. Best regards, VEVOR Support Team" Also this gem of a note from the Vevor support team Return & Refund/Not Working /Malfunction
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vahid Vahid
Absolutely bad experience with Vevor
304,8x280,4 cm Standaard
Order this screen because of shipping time and supposed to receive it 5 days before i departure for US camping. It came 3 days after we left canada. I did contact vevor to find out or do something. They absolutely did nothing and kept saying wait and wait. Not even try to follow up with theirs carrier or issuing any credit because of their fault. Asked for supervisor and the person on the chat said no supervisor and then asked what is you guys phone number and he said we don not have phone number. Completely scamm company of cheap Chinese operating in canada . Never had this kind of bad experience with any online or store in canada. Not gonna buy again. Be careful
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jacqueline Boure Jacqueline Boure
What a Bummer
182,88x182,88 cm Pop-up SUV achterklep tent
I received the tent and while I was setting it up, I notice that I only had one extender. I was on a camping trip and was looking forward to using the tent.
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Antwoord van de klantenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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