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VEVOR Button Machine Button Maker Machine 25/32/58mm, Badge Punch Pers, Button Pers, DIY Badge Persmachine Button Badge Maker voor Gepersonaliseerde Badges inclusief Magic Book

Klantbeoordelingen voor VEVOR Button Machine Button Maker Machine 25/32/58mm, Badge Punch Pers, Button Pers, DIY Badge Persmachine Button Badge Maker voor Gepersonaliseerde Badges inclusief Magic Book

25X32X58mm 3 in 1 Zwart Oranje

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Elaine Elaine
Do Not Buy!!
58 mm Zwart Oranje
This is one of the worst online purchase experiences I’ve ever had!! The button maker is made from very cheap, thin plastic and it arrived with a huge crack down the side and a broken handle - I never even got to try it out because it arrived in awful condition. It took over a week to get the company to send a return label and there were several days between their responses (after originally offering a 30% refund and telling me to just get it serviced) and after I sent the item back, they closed the customer service chat, called it resolved, and never gave me the refund that they promised. I am beyond disappointed and I would highly recommend getting a button maker from literally any other brand. Don’t waste your money!!
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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John John
Designer
25X32X58mm 3 in 1 Roze
I purchased this product after great reviews. I was sent a product that did not work. I reached out to support and after a week was informed that i still needed to wait longer for support on a product that was broken upon arrival. I tried to return it and was unable to and only was offered a partial refund. I am out half my order price and have a piece of garbage taking up space. Do not buy this.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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erussaléem ada yute slown (original natty dread) erussaléem ada yute slown (original natty dread)
Machine non fonctionnel
75 mm Groen
Bonjour J'ai enfin offert à ma fille le faiseur de badge cependant la machine ne clips pas la première partie à la deuxième nous avons essayé plusieurs fois soit 4 badges à jeter la partie A ne se fixe pas a la partie B très déçu pour le prix que je paye
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Lissette Najera Lissette Najera
Blah
58 mm Rood
My daughter’s machine came in broken. She opened it on Christmas to find it broken. Couldn’t get another shipped because they were all sold out. Had to be back to step 1, with no button machine. Check y’all machines. Hopefully, it doesn’t come shipped like my daughters did.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Erika Erika
Mrs
58 mm Zwart Oranje
Haven’t recieved it…
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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kate kate
I don't know if it's good because they haven't sent it to me... twice.
25X32X58mm 3 in 1 Roze
I was shipped the wrong product and had to deal with customer service for a couple of days to get them to issue me a refund. They wouldn't accept a return and wanted me to sell the item they shipped me instead of sending a replacement. I eventually got them to refund me in full, ordered another one, and it never arrived. I have been trying to get this product for over a month now and I am afraid to try to get it for the third time because it never actually seems to work out how it should.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Incredibly disappointed Incredibly disappointed
Arrived broken, refused full refund.
58 mm Rood
The minute I pulled it out of the box a piece of plastic broke off from the inner mechanics. The piece that broke off was a vital part to allow the machine to work. It’s unusable. I packed it up and messaged to return it and get a refund. They offered a 20 bucks compensation. It’s garbage, I should get the full refund if they don’t want me to send it back. I work with button makers as a part of my job. This was the worst quality I’ve ever seen. The plastic was so cheap compared to other plastic button makers. Incredibly disappointed. This design is very cute, I love holiday themed items- so I was looking forward to this one… but this is just sad.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Oskar Oskar
Unhappy
58 mm Zwart Oranje
I would never buy off them again! got the button maker for a very big price on the clearance sale! They havent packed the items that were in the description! Customer service are not interested in resolving the issue! as it is too complex for them! so basically i received the maker without the washers and the button blanks! for the bare press i paid 53€ Thats a robbery!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tram Lam Tram Lam
Customer
25X32X58mm 3 in 1 Blauw
Does not work. Reached out to costumer service twice. Them trying to gaslight me that im the problem /user error... ended giving up trying to try ro return it and will take the lost. Never buying from vevor again
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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