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VEVOR brandstoftransportpomp, 12V DC, 60,5 l/min, 1/4 pk, benzine-extractiepomp met sproeier, uitlaatslang en aanzuigbuis voor benzine, diesel, kerosine, ethanol en methanolmengsels en biodiesel

Klantbeoordelingen voor VEVOR brandstoftransportpomp, 12V DC, 60,5 l/min, 1/4 pk, benzine-extractiepomp met sproeier, uitlaatslang en aanzuigbuis voor benzine, diesel, kerosine, ethanol en methanolmengsels en biodiesel

61 L/min Automatische sproeier

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jmm_ jmm_
Customer service is joke
61 L/min Automatische sproeier
Customer service is joke 2 Customer service is joke 2
Purchased a product 45 days ago. After a month of use the pump stopped working. The switch in the pump burned up. Contacted customer service. Customer service has failed to resolve this issue after going back-and-forth and me submitting evidence after evidence and email after email. I have lost production at work. It has been a huge inconvenience. Even with an extra purchased warranty, I still cannot get a resolution on the matter of getting a new replacement pump. After realizing customer service is not gonna do anything or they are dragging their feet on purpose. I took the pump apart and realized that the switch inside was set up for AC current when the pump is a DC pump. Whether that has anything to do with it or not, it was the switch that was burned up. Obviously, I fixed the pump only because of the major inconvenience it was to myself, but they still have not made this matter/sutuation right. I think that is the most disappointing fact of all. I even offered a bulletproof way to ensure they would not have a loss. I offered to let them hold the full amount of the pump while the replacement was sent out and until the old one came back. I have been ghosted by customer service upon wishing to speak with upper management or somebody in management that has the ability to resolve my issue. I will be very hesitant from now on about what I buy from this company if I get anything.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Bruno Bruno
vevor fuel transfer pump
40 l/min Automatische sproeier
self ptimimg does not work have to fill filter to get it to prime auto shut off shuts off before fuel is not even close
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jesse Jesse
Fuel pump
76 L/min Automatische sproeier
Pump works great but is very loud
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Kevind Day Kevind Day
No communication from vevor have to deal with AI
61 L/min Automatische sproeier
This makes the second one i brought The first one quit working and through the AI bullcrap apparently i couldn't get it warranted So i buy another 2 months ago and it lasted less than 30 days . So i do not recommend buy any thing from vevor that is electrical seeings how chances are it wont be warranted. I don't like talking to a computer Ai and no one would take time from vevor to personally email me about the product. And they don't have a phone you can call and talk to a representative
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for sharing your feedback with us. We are truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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patricksmith03 patricksmith03
Installing correctly
40 l/min Automatische sproeier
Installing correctly  1 Installing correctly  1
Pump works great did notice that it is leaking tho from a bad seal
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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br*** br***
Not worth buying
40 l/min Automatische sproeier
Not worth buying  1
Cracked housing
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dan T Dan T
Failure at 6 months
40 l/min Automatische sproeier
Failure at 6 months 1
Unit lasted approximately 6 months of light use prior to failing, probably less than 200 gallons total pumped. Appears that the motor was full of internal corrosion and so far no response from Vevor.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bi*** Bi***
No customer service
40 l/min Automatische sproeier
Horrible customer service. I will never purchase from this company again.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David Treadaway David Treadaway
It leaks
76 L/min Automatische sproeier
Very poor quality.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for sharing your feedback! We strive to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts.To ensure your feedback is properly addressed, we will create a support ticket for your case. Our customer support team will contact you via the email associated with your order within 24 hours and keep you updated throughout the process, and work with you until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your understanding and support. We truly appreciate your patience and the opportunity to assist you.
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imperialmh imperialmh
How to get replacement
76 L/min Automatische sproeier
Having issues used about three time went to use it today and it would not come on. Checked all connections still not working
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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